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C
cfrioux
December 15, 2020
Question

Vendor Direct Deposit

  • December 15, 2020
  • 2 replies
  • 32 views

My direct deposit option has disappeared from my pay bills payment method.  I've checked the banking information and verified the vendors information as well as our company information is listed and correct.  Any idea how to get that option back?

    2 replies

    J
    jamespaul
    Level 8
    December 15, 2020

    Hello, cfrioux.

     

    I have several ideas on how to get the direct deposit option for bill payment back. 

     

    Make sure you have the latest payroll updates installed in your QuickBooks Desktop. An outdated payroll release is likely the culprit on why the direct deposit option disappeared. Here's how to update it:

     

    1. Go to the Employees menu.
    2. Choose Get Payroll Updates.
    3. Select the Download Entire Update radio button.
    4. Click the Update button. 

     

     

    Also, make sure to install the updates for QuickBooks Desktop. 

     

    Another thing to look out for is to make sure the vendor is set up for direct deposit payments. I see that you've checked their information. Have you tried checking Additional Info tab and ensure the option is enabled there? If not, here's how to do it: 

     

    1. Go to Vendors, then choose Vendor Center. 
    2. Find and double-click the vendor in question.
    3. Go to the Additional Info tab.
    4. Click the Direct Deposit button. 

     

     

    If you need help setting them up for direct deposit, you can read this article: Set up and manage your direct deposit for contractors.

     

    There are a number of reports you can run in QuickBooks Desktop. For expense transactions, simply go to Reports and hover on Vendors & Payables. Then, select a specific report you want to pull up. 

     

    Need help running other reports? You can check our articles for guides and details how. 

     

    I'm happy to offer assistance again if you have more questions for QuickBooks Desktop. Post a new thread or reply here and I'll be there. 

      J
      Jeffrey3
      December 22, 2020

      The issue first started 12/16/2020, it is now 12/21/2020 and today I spent 3 hours on the phone with support. This after a 2 day support fiasco on the 16th lasting over 5 hours total telephone time. One of my payroll clients wanted to start vendor payments via direct deposit. Simple enough? No not anymore. When QB2019 version wouldn't even let me set up the authorization process, I was told after hours of useless time to open the 2019 file in 2021 QB. So I did. Hey, it took the bank info, sent my client two deposits, and I went back into the new file to enter the deposits. Then Bam, the screen went to "set up direct deposit

       

       

      J
      Jennifer Grim
      January 28, 2021

      Has anyone experienced the direct deposit option missing under the Additional Info tab in the Vendor Center?  I am trying to set up my 1099 vendors to receive payments via direct deposit.  I have double checked to make sure that the direct deposit option is Active for both employees and 1099 Vendors.  I have also made sure I have the latest payroll and QB updates.  Any ideas??

        Pabz_L
        Pabz_L
        January 28, 2021

        Thank you for posting here in the Community, @Jennifer Grim.

         

         I want to make sure you're able to send the Direct Deposit (DD) of your vendor in QuickBooks

         

        If you’re unable to see the direct deposit option, it's possible that there is required information that you might have missed on the form (Example: Zipcode, Industry and Confirm email address). 

         

        To fix this, make sure you expand the arrows for each interview and fill out all the Edit links before submitting the sign-up information.

         

         Here's how:

         

        1. From the Employees menu, select My Payroll Services, and choose Activate Direct Deposit.
        2. Complete and review the form. When asked for zip code in the legal company information, enter the 5 digits only without the extension.
        3. In the Verify Your Company Information section:
        4. Edit the Legal Company Name and Address to add the Industry
        5. Select the Industry that most closely reflects your company's main business.
        6. Edit the Payroll Administrator Information and confirm the email address.
        7. In the Enter Your Bank Information section, enter the bank account information that Intuit QuickBooks Payroll debits for direct deposit transactions and fees. This is your bank account that you use to pay your employees.
        8. Select the View Agreement link and read it.
        9. Select the I have read and agree to the terms of service agreement checkbox.
        10. In the Check Security Limits section, answer the questions provided.

         

        I've added an article for detailed information about Direct deposit requirements, signup, and activation for QuickBooks Desktop payroll.

         

        That’s it! Let me know if you have any other QuickBooks or direct deposit questions. I'm a few clicks away to help. Keep safe always!

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