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December 28, 2025
Question

how can i connect a credit card when i continually get error 187

  • December 28, 2025
  • 1 reply
  • 3 views

how to fix error code 187

1 reply

QuickBooks Team
December 28, 2025

Welcome to the QuickBooks Community, jkcursaro. We’re here to help you connect your credit card to QuickBooks Online.

 

Error 187 indicates that the additional security requirements from your financial institution, such as security questions or one-time passcodes, were not entered correctly.

 

To resolve this issue, visit your bank's website and follow the on-screen instructions to provide the correct information. If you've forgotten your original answers, your bank can guide you through the steps to reset them.

 

If the problem persists, contacting your bank or card issuer for further assistance may help.

 

If you have any other questions, feel free to comment below.