Error when trying to Submit Payroll

Thank you for raising your issue here in the Community, @katies4. Let's work on resolving this so you can get back to normal.

I'd love to help you achieve your goal, but I'll need more details about the specific error message you encountered. This will help me give you an accurate resolution.

In the meantime, you can start by rebooting your computer, checking your system time and date settings, and ensuring your payroll is updated to the latest release.

To update your payroll to the latest release:

1. Click on Employees, then select Get Payroll Updates.
2. Select the Download Entire Update checkbox.
3. Tap on Download Latest Update. An informational window appears when the download is complete.

After updating, try sending your payroll again. If the issue persists, you can delete and recreate the paycheck, and then resend it. If the problem continues, consider repairing your QuickBooks, and remember to back up your company files before doing so.

I've also included a couple of detailed resources about keeping your QuickBooks products up to date with their latest releases, which may come in handy moving forward:

• Update QuickBooks to the latest release.
• Get the latest tax table update.

Feel free to leave a comment below if you have other questions about processing payroll in QuickBooks Desktop (QBDT). I'll be around to help you out.