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New Member
August 3, 2026
Question

recent payrolls missing

  • August 3, 2026
  • 4 replies
  • 47 views

Desktop 2024 payroll, under pay employees the recent payrolls are missing, I have tried everything to fix this but still missing, renamed the tlg file, redid a paycheck, verified and rebuilt file still nothing WTF

4 replies

QuickBooks Team
August 3, 2026

I completely understand how important it is to access your payroll history right away, and I really appreciate all the thorough troubleshooting you've done. To help us narrow this down, could you let us know if this issue started after a recent QuickBooks update or a backup restore?

It would also help to know whether the missing paychecks appear in your Bank Register or on a Payroll Summary report, along with your exact QuickBooks Desktop 2024 release and the current tax table version.

 

In the meantime, I recommend ensuring that your QuickBooks Desktop application and tax table are up to date to keep everything syncing smoothly.

 

Any additional details you can provide will help us troubleshoot more effectively.

SIAB
Level 2
August 4, 2026

@LMKetchum After you run the Verify/Rebuild utility, did you encounter any error message? If you don't see it, how do you know that there is missing data to verify?

 

LMKetchumAuthor
New Member
August 4, 2026

Yes it was error 3 reviewed how to fix reran and then no errors. This started earlier this year after updates. I even checked different clients and they have same issue. 

SIAB
Level 2
August 4, 2026

You can try running the *Verify Data* utility again after a few days. If you encounter the same error message or a new one, it is highly likely that your file contains hidden data corruption that the *Rebuild Data* utility could not fully repair. You might consider seeking a second opinion from a third-party service provider.