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November 30, 2021
Question

Bug payroll advanced QBs

Terminated employees are have reappeared in this months payroll as being existing employees and their P45 record have been deleted.

Is there a bug in Advanced Payroll? Now i have to re terminate them the records are going back to April this year.

Really frustrating.

 

 

1 reply

Level 14
November 30, 2021

Hello JVf72, 

 

Welcome to the Community page, 

 

You can contact our Live Support team through this link, so that you can set up a screenshare with the agent so they can look into it more for you . Thanks