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Jan 29, 2021 8:58 AM UTC
Question

First payroll coming up as £0

I am running payroll for the first time for my business. I have entered the employee details but when I click to run payroll (I am clicking the 'run payroll 2 days early' button) it comes up as £0.00. Any advice? 

3 replies

Level 10
Jan 29, 2021 9:23 AM UTC

Hi SarahVick What payroll system are you using?🤔

SarahVickAuthor
Jan 29, 2021 12:51 PM UTC

Hi there - we are on 

QuickBooks Online Standard Payroll hub

Level 13
Jan 29, 2021 5:12 PM UTC

Thanks for confirming that SarahVick, can I check that all employees have start dates entered within their settings and that these fall before the start date of the current open payroll period?

Are any of the employees set to be paid irregularly? 🧐