Missing employee on payrun

3 replies
24 views

I am using QB advanced payroll and have been for several years. We have moved to a new account and the empoyees are set up, some are paid weekly, some monthly.

All employees are set up with full details on the system.

The monthly payrun will not pull in the monthly employees, yet it does recognise they are there if I 'add' the employee manually.

Any suggestions?

Workforce Payroll

Ashleigh1Answer

Level 14

Hello M for TF, so there is a setting on the pay schedule to add employees that have this set as a default.

GeorgiaC

Level 13

Hi M for TF, thanks for your post. Does each employee have a pay schedule assigned and showing under Employee settings > Pay Run Defaults > Pay Schedule? 🧐

M for TFAuthor

Yes and that is why they appear in the manual add box.

Ashleigh1Answer

Level 14

Hello M for TF, so there is a setting on the pay schedule to add employees that have this set as a default.

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