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Nov 12, 2019 2:47 PM UTC
Solved

RE-ACTIVATING LEAVER THAT HAS COME BACK TO WORK FOR

Hi,

 

I have an employee that has returned to work for us after leaving at the start of the year. He is still on the employee list. Can i reactivate him? when I go to his employee profile he shows as a leaver and under the actions tab I can see 'edit leaver status' however it is faded out and I am unable to click it. Do I have to add all his details again or is there a way to put him back on payroll

 

TIA

JamesC
JamesCAnswer
Level 5
Nov 12, 2019 3:50 PM UTC

Hello Plumj

 

Thank you for joining us on the UK Community for QuickBooks Online.

 

In this scenario - you would be better placed to recreate him. As he left you, he would have been provided with a P45 and marked as left the business with HMRC. If we were to re-activate it, it could cause concerns on HMRC's side. You want him to be a "new" employee, with a new employee ID and new profile altogether.

 

Depending on the payroll system you have, you may be able to export, and re-import the data and give him a new employee ID (Don't use "Old Employee ID" box) - but from a time perspective, it would take less time to recreate him than to export, format and re-import the data.

 

5 replies

JamesC
JamesCAnswer
Level 5
Nov 12, 2019 3:50 PM UTC

Hello Plumj

 

Thank you for joining us on the UK Community for QuickBooks Online.

 

In this scenario - you would be better placed to recreate him. As he left you, he would have been provided with a P45 and marked as left the business with HMRC. If we were to re-activate it, it could cause concerns on HMRC's side. You want him to be a "new" employee, with a new employee ID and new profile altogether.

 

Depending on the payroll system you have, you may be able to export, and re-import the data and give him a new employee ID (Don't use "Old Employee ID" box) - but from a time perspective, it would take less time to recreate him than to export, format and re-import the data.

 

plumjAuthor
Nov 13, 2019 11:16 AM UTC

Thank you for your help.

Level 10
Nov 13, 2019 11:37 AM UTC

Hello Plumj

 

You are welcome.Thanks for replying.Any further questions please feel free to reach out to the Community

 

Emma