Unable to make or save changes using my mobile devices

Let’s update the QuickBooks Online mobile app using the App Store or Google Play Store to ensure you have the latest fixes and security updates. Running an outdated version can cause unexpected issues, such as changes failing to save. If you have confirmed that both apps are updated on your devices, reinstall them. This will essentially give the software a fresh start.

If the problem persists, I recommend contacting our Intuit Expert to investigate further and identify the root cause. In the meantime, you can access the QuickBooks Online website using your device's mobile browser to make changes.

This thread remains open if you have further mobile app concerns.