App is Slow loading

Is there any specific error message that appears when the app loads slowly?

As an immediate workaround while fixing this, you can always log in through a web browser on your device.

If you prefer to do it within the app, regularly checking for updates helps keep the app running fast. You can also refresh your data and clear the app cache.

Here are the steps:

For iOS:

1. Go to Settings, then tap General.
2. Tap iPhone Storage, then tap the QuickBooks Online app.
3. Tap Offload App.

For Android:

1. Go to Menu ☰, then tap More Options ⋮.
2. Tap Settings, then Refresh Data.
3. Tap YES to confirm.

If that does not clear it up, a quick uninstall and reinstall from your phone does the trick. You can also look over this page: Getting started with the QuickBooks mobile app for optimization tips.

Let me know if you have other questions. I'm here to help.