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Jan 20, 2026 6:14 PM UTC
Question

How do delete my account?

I mistakenly signed up as a new user on the UK portal. I actually wanted to access the US portal to complete my pro advisor training. I cant find any options to do so. So I tried deleting my existing account in order to start a fresh sign up process. That didn't go through either. I keep getting an email saying "There’s something for you to do in your Intuit Account before we can delete your data." I have been through this process thrice now. Tried reaching support but they couldn't help either.  

1 reply

Moderator
Jan 20, 2026 7:57 PM UTC

Hello there, Archit. I'll walk you through how to delete an account and make sure you finish your ProAdvisor training.

 

To get started, you’ll need to submit a request to delete your newly created UK account to comply with data protection standards. Please note that the process takes up to 90 days.

 

Here's how:

 

  1. Sign in to the Intuit Account Manager.
  2. Go to the Data Privacy section.
  3. Click on Delete.
  4. Select Make a delete request and follow the steps provided.

 

To finish your training, you can use this link to sign in if you already have a QuickBooks Online Accountant for the US region: Choose a QuickBooks product to sign in.

 

But if you don’t have an account yet and need to create one, you can check out this article for a step-by-step guide on signing up: Sign up for QuickBooks Online Accountant.

 

Make sure to use a new email address that’s different from the one you used for your UK region account.

 

Please let us know if you have additional questions. We're here to assist.