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Oct 11, 2023 12:20 PM UTC
Question

SINGLE USER MODE ISSUES

My QB Premier 2021 program keeps shutting down every time I try to switch to single user mode.  I can get into multi-user mode with no problem.  My files are hosted on a different computer (server) and we can access files with no problem - but just in multi-user mode.   This has happened after an update from QB that happened last night.   Please help.

7 replies

Fiat Lux - ASIA
Level 14
Oct 11, 2023 1:15 PM UTC

Do you have QB Desktop US or UK version?

Liz19238Author
Oct 11, 2023 1:16 PM UTC

QB Premier 2021 Desktop USA edition

Fiat Lux - ASIA
Level 14
Oct 11, 2023 1:29 PM UTC

Are you saying that this problem occurs with all your company files?

Try opening the sample file. Did you encounter the same problem?