Technical fault with quickbooks

It isn't the experience we'd want you to have when using QuickBooks Online (QBO). 

I'll share a few troubleshooting steps to make everything run smoothly, @accounts.

There are several factors that can contribute to slow performance, such as outdated plugins, excessive utilization of system resources, or a slow internet connection. To achieve optimal performance, it is essential to ensure that you are using the recommended operating systems your computer has.

• Windows PC: Windows 10, Intel Core i5, or comparable processor (2015 or newer) with at least 4 GB of RAM. You also need an Adobe Reader 11.0 or higher to print forms.
• Mac: OS X "Big Sur" 11.1 or newer.
• Internet connection: 3 MBPS or higher.

Aside from that, Intuit recommends Google Chrome as the default browser for QBO. Other web browsers  like Firefox, Safari, and Opera have similar capabilities but may look different while performing the function. QuickBooks supports the current and two previous versions of the browser and doesn't support older versions. Internet Explorer is no longer a supported browser. I've provided a list below of the supported browsers:

• Google Chrome: Version 78 or newer
• Mozilla Firefox: Version 76 or newer. Note: To preview and print forms on Mac OS, you need the Firefox PDF plugin.
• Microsoft Edge: version 75 or newer
• Safari: version 12 or newer (Mac only)

If you get the same result, I suggest checking your internet speed (bandwidth) to ensure it isn't limiting your QuickBooks performance. To verify, run a Google Speed Test to confirm your bandwidth/the speed of your connection.

To learn more about why your QuickBooks Online is running slow, check this article: Why is my QuickBooks Online slow?.

 To give your more details about the system requirements, read this article for reference: System Requirements For QuickBooks Online, Accountant, Payroll, And QuickBooks Self-Employed.

I'm all ears if you still need assistance or encounter similar issues with QuickBooks performance. Just leave a comment below, and I'll get back to you.