Text verification code is not working. Tried from PC and mobile app. Number is correct and worked before. Email code can be sent but still asks for sms code.

This happens because SMS is set as the primary two-step verification method, and the system will keep requiring it until you change that method, even after a successful email code delivery. To receive a verification code, ensure that your phone is not blocking messages from the numbers 88811 or 97962.

For more information, you can refer to the article titled Recover your Intuit Account if you can't sign in.

If you still can’t access your account after trying all the steps in this article, contact our Intuit Expert team directly so they can review your account and submit the necessary request.

Let us know if you have any additional questions by leaving a comment below.