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michael-green
New Member
July 17, 2026
Question

Feature request emails from Quickbooks - Broken link or system down ?

  • July 17, 2026
  • 1 reply
  • 8 views

 

 

From: tickets=qbo.uservoice.com@poweredby.uservoice.com <tickets=qbo.uservoice.com@poweredby.uservoice.com> On Behalf Of QuickBooks Online
Sent: Friday, 17 July 2026 12:33 PM
To: (REMOVED)
Subject: Re: How do I log a feature request to request that I be able to set or customize the auto log‑out (session timeout) time in QuickBooks Online

 

Thanks for your feedback! We appreciate you taking the time to share your thoughts with us. We rely heavily on your feedback to understand what is and isn’t working for you, so we can continue to improve the QuickBooks experience. Your feedback is used in each and every QuickBooks prioritization discussion, so please continue sharing!

You can also find answers to common questions in our Community at https://help.quickbooks.intuit.com.

If you need immediate help with QuickBooks, please follow the below steps to contact us:
1. Log into your QuickBooks account
2. Select "Help"
3. Search for the topic you need help about
4. If the suggested articles don’t match what you’re looking for, click the “Contact Us” button

Thank you,
Your QuickBooks Team

 


is anyone else getting this problem ?

 

 

Access Denied

You don't have permission to access "http://help.quickbooks.intuit.com/" on this server.

Reference #18.af28d117.1784258319.47121626

https://errors.edgesuite.net/18.af28d117.1784258319.47121626

 

1 reply

QuickBooks Team
July 18, 2026

The link in that automated response appears to be broken, which is causing the error. The correct URL is https://quickbooks.intuit.com/community/?lang=en_au.

Let us know in the comments if you have any other questions.