Other Questions

SG rate 10.5% but qbo still calculated at 10% for some pay category ie permanent public holiday and permanent saturday. I could not find these pay categories and need help where can I find the pay categories to amend the super to 10.5% instead of 10%. Thanks

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I’m not getting transaction feeds from Great Southern Bank.  This has been ongoing for several months.  QuickBooks tell me they are leasing with the bank but it’s now the end of the financial year.  this is the second time this has happened.  Last time I was told to download a CSV.  I did that for months then without notice transactions started to automatically download so I was left with hours of work deleting duplicate transactions so I don’t want to use the CSV option. What should I do?

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Im in Australia

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Desktop is not working and have downloaded app so I can do wages this week. Cannot find wages/pay run in app?

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Thanks

I tried to search for the transaction of a specific voucher number dated over two years using the search icon. However, I could not see any transaction on the search function before June 5, 2021. How can I use the search function to search the old transactions?

Hi,We are using QuickBooks Online for payroll etc.We need to add a SPF records / DNS record into our own which your company uses.I have been refereed to QuickBooks and also Intuit, but know one knows. As I believe QuickBooks is sending emails on our behalf, this is why I need to add your mail server to our DNS which is a SPF record.Thank you. 

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These 5 transactions have been stuck on the dashboard for about a week. This is in the phone app.

I have two businesses in one file - now need to separate them. just want to pay for an extra subscription and duplicate.

Auto tracking is on location is on ?‍♂

Have Projects set up and wanting to add historical Income and expenses to the project. Have followed the instructions but Projects doesn't come up as an option for selection?

Case in point is a monthly hire purchase repayment which includes account fee. I need to split the repayment amount which goes to the Balance Sheet and the account fee which goes to the Profit & Loss. Bank rule isn't allowing me to enter cents in the split section and is only taking whole dollars.

I can see them on the computer but not all of them on the app

New to Quickbooks and I have a very basic request.I want to run a transaction detail by a specific account and export it to excel for analysis. This is what I have tried so far;Chart of accounts; tick box next to account number; Account History; Run Report;  Gives me sub accounts; when exporting to Excel; prints the entire chart of accounts.Reports; Transaction Detail by account; Where is the option for selecting the account I want to look at?Click on the Account through the Balance Sheet; Shows the transactions; Export to excel; prints the entire chart of accounts.It can't be this hard?    

I run an online business, we deal in vintage and used items. Every item is sourced one by one and is unique in it’s cost price/sale price/age/and what it is. So there is no consistency with ongoing inventory ordering.The problem I am having is that I purchase the majority of inventory from a third party website. I make random lump sum payments to this site. Sometimes$1k or 2k or 5k etc, this is essentially as a credit. Then, out of this credit, I purchase items within this website as they are available.I then have the items packaged and they are shipped to me (generally packaged 2-15 at a time). I would then enter these items to my inventory, then sell.The problem I have is how do I account for and enter the cost of the product without doubling up the expense of the item?For example: If I credit this third party site with $2000, this amount of $2000 is deducted from my business bank account, which I will need to record. Should I record it by using a bill/expense?Then (within the third

We import/sync timesheets from our staffing system into QBO/Keypay.  Sometimes staff (or management) have to add timesheets manually to QBO/timesheets.  When we have done this and approved those timesheets they are ready for a payrun.  Then we import/sync in our bulk timesheets from scheduling, and this looks like it deletes the previously approved timesheets entered and approved in QBO/Keypay.   Can you fix this please.

I have noticed that on my invoices that I am sending the invoice says From "my name" 's Company. As a sole trader, my client picked up that this is misleading as I am not a company. I cannot find a way to change it.