Cannot receive verification code by text or call; code screen shows a network error

I understand how this can affect your workflow. You can set up an authenticator app to receive verification codes instead of calls or text messages.

To set this up, you can follow these steps:

1. Log in to accounts.intuit.com. If it prompts you for a verification code via text or call, select Try something else and and follow the on-screen prompts.
2. Once logged in, go to Sign in & security.
3. Choose Authenticator.
4. Click the Set up authenticator app button.
5. Follow the on-screen instructions to complete setup.

Once configured, verification codes will be generated directly inside the authenticator app whenever you sign in to your QuickBooks Online account.

For more information, please refer to this article: Secure your Intuit Account and prevent lockout with extra verification methods.

To help you further, could you share the exact error message you have encountered?

I will leave this thread open for any additional information. Please let us know if you have any questions or require further assistance.