Other Questions

Hi Folks,We use stripe and their payment handling fees are 1.4% plus 25cent per transaction using EuroZone bank cards. Do quickbooks add a handling fee on to this?Regards,William

Hello guys,I have an invoice dated in "2021" that had been deleted by mistake, I've re-submitted the expenses related to the invoice, and now I have an option to receive a payment " I've already received a payment in 2021", I'm afraid if I click receive a payment our account balance will change. what should I do in that case?Thank you.

How long is data being stored in QuickBooks Online? As long as you have an active membership (and +1 year after, so I've read), or other?

Right now when I add a new project, the Donor field seems to be mandatory. In some cases, we do projects that are not related to a certain donor. Is there a way to have the donor field being not mandatory?

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So I know we can't delete accounts EVEN IN accountant mode (because apparently we have zero education) but we were able to work around by using the "Merge" feature. Really annoying but at least we could clean up mistakenly created accounts. I attempted to use the merge feature as I have in the past and now it no longer seems to be functioning. It is marking the account to be merged as (deleted) rather than actually deleting it. I really really really hope they didn't take yet another tool away from us.  Anyone else?

Hi,is it possible to get a quickbooks qualification if you are not an accountant? if yes, what is the recommended courses to complete?Regards,Noel

Hi,  Is there a way to tag a Journal Entry to a specific Name? I understand that there is a portion in the journal entry where in you indicate the name of supplier or customer, however when we check the "Transaction Journal" - Name is not indicated in the transaction.  You may refer to the attached screenshot for reference. Is there a way to do this? Or am I doing something different?  Thank you!

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I have changed currency on chart of accounts but customer still showing local currency

Hi  I have changed the account currency in the chart of accounts but the customer still shows local currency

All of my data are up to date with the charts but all the listed data is gone like customer names, services, and expenses. Please help!

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Buenos dias, necesito modificar mi suscripcion, pero no puedo ingresar, me muestra el siguiente error: No es posible procesar tu solicitud en este momento. Cierra sesión y vuelve a intentarlo más adelante. Si el problema continúa, ponte en contacto con el equipo de soporte y haz referencia a este mensaje. (Código de error:-subsui-error-10003)  Me pude ayudar?¡Gracias!

I am using Quickbooks Online Plus, am based in Southern Africa, am NOT connected to my bank account, and have been happily assigning cheque numbers to the cheques that I write out. The system has been automatically assigning the next cheque number that is in the sequence, that is until today, when I tried to write out a Petty Cash cheque for expenses incurred in the previous week. QBO should have come up with cheque number PC998. Usually I use +New, Cheque, and then change the bank account to my petty cash bank account, and then continue to fill out all the expenses etc. This has worked perfectly for the last year. Today, QBO has made the box where the cheque number should be unchangeable, with a greyed-out box with the words, TO PRINT, in it.  As my QBO is not connected to my bank account, and I do not print out cheques from QBO, I don't know why today it has suddenly not allowed to me to use custom cheque numbers. I have tried using Safari and Google Chrome browsers, I

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Hi, Do we have the functionality to edit/filter the fields displayed on the Bill Payment View in QBO?See the example below,Bill Payment image Please consider the highlighted box in the above picture,We would like to include the Custom field hereAdditionally, we need to remove Bill Date and replace it with the Due Date field Please help me out if we have such functionality in QBO.Thanks!

Hi! I've been using QBO online Plus and trying to upload inventory items (5-6) to track them but after entering the details of first item, when clicked saved, the error: "Transactions can have only one foreign currency at a time" shows up every time. Multicurrency feature is activated and using 3 currencies, USD as home currency and while entering the inventory items detail, I've used: Inventory Account, Sales Account and Cost of Goods sold account which are all in USD. But still this error shows up every time. Can I know how to fix this please? Also, Attaching the picture for further clarity. Thanks!  

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anuj  electronics xxxxxxxxxxxxxxxxx@xxxxxx.xxxxxxxxxxxxx calling no.

I see no USDT as a currency option in the journal entry, it is still not available in Quickbook?

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As the subject entails, Quickbooks crashes every time I locked my computer or it goes to sleep, when I return, login, the QB app then crashes. I've collected some logs and screenshots hoping someone with some technical experience can help me resolve this. I have re-installed QB a few times which leads me to believe something is actually wrong with my company file. I also have the logs from QB if anyone wants to see those.