Error Code 40001

I'm now waiting on my second chat this morning.  The first, after asking a bunch of questions, said they needed to get me to the correct person to handle this.  I entered this first chat through the Help option in QB!  I had to disconnect from that chat and I'm on hold for the second.  I got to work at 8 am this morning and have gotten very little done due to trying to find a fix for this mess.  Way to go INTUIT!

Im having the same problem. Error Code 40001 AND waiting for a response from their tech support that NEVER EVER COMES!.....And it looks like their answer to everything is "Rebuild Data"...WHICH HAS NEVER FIXED ANYTHING for me...I don't know about the rest of you guys.

I can confirm the "Realm ID" reset solution. You'll need to chat with support. Specifically the payroll support chat (I had to wait another hour after being on hold with general support chat) this is the link: https://help.quickbooks.intuit.com/prechats/offerings/Messaging-DIY-Payroll/23062/view

They'll ask to remote into your computer to update it. They'll check some info and then you'll go to Help / Reset Intuit ID Settings / type ctrl R and enter the new number they give you. Then they'll have you log back into your quickbooks.com intuit account to update it and you can go forward with the update information. Btw, the Realm ID appears to just be the Company Intuit ID under account information when you hit F2 in Quickbooks. You'll still need to get the new number from support though. Have fun!

Its such a miserable program.  trying to confirm that i am running as admin, (there is no one else, just pathetic amounts of time wasting hoops to jump through)  NOW my quickbooks desktop wont open - love being frustrated and bogged down with work trying to make things easier for employers but it costs me a day of work.

If i wanted to be an I.T. professional i would have entered that occupation like my brother.   This is not my job to make your program work.  There is very little tech support from quickbooks.  I have been with quickbooks for decades and have pumped thousands of dollars and hours into it - ugh  

So i took advice of earlier comment on right clicking on quickbooks icon and open as "administrator"

i wasnt positive if i was so i did and quickbooks couldnt open and would tell me i had a critical update to do and should close and re-open.  nothing was working but a circle of clicking and trying to open.  Finally reboot computer and just opened.   

It IS MUCH EASIER, in quickbooks pro desk top to click on 1.COMPANY, the scroll down to 2.SET UP USERS AND PASSWORDS and click on 3. INTUIT ACCOUNT USER MANAGEMENT and if you are like me, you will see you already are and thats most likely NOT the problem.  

dont lose an hour of your life, check first   

and now back to error 40001

I am getting this error code.  I picked up a new client and he wants direct deposit.  We have been on the phone with support and they have even remoted in and we can still not fix it.  Now I have another new one today and I'm still getting the same error.  This is frustrating.

We have this same issue. We verified our data, did the rebuild, updated QB a million times and I finally got someone on the phone who was able to figure out what was really going on. We had a prior employee who's email was still linked in our direct deposit somewhere; it was not visible to us when we logged into our Intuit account and tried to manage users, addresses, etc. It was only visible on the tech support's end in her system. Super bizarre. The 40001 error kept coming up because our primary admin email in Intuit didn't match what they were showing on their end. How this happens I have no idea. We are still waiting to resolve this with Quickbooks. It is complete nonsense. 

I finally fixed this error!! I figured out our company has 3 different subscription numbers for Payroll. I tried another subscription number and it worked!! You all may want to find out if you have multiple payroll subscriptions.

Your Welcome!!

i have received the same code. i will research it myself, because qb has sure gone done hill, and charged more and more and provide less and less.

I just found out last week that qb has taken the money (qb is in charge of her payroll and taxes and reports after we put the data info in) that is supposed to be paid to the state for withholding from paychecks at an accelerated rate, meaning that it should be paid to the state every payroll, and paid it quarterly to the state instead of every paycheck (about 8k each quarter). 

My client received a letter from the state telling my client that this is unacceptable, and she may get in trouble for it.  Gee I wonder what qb did with that money for the whole quarter, and if they are doing it to more people than just my client.  I wonder what they could be doing with the money?