Anyone had issues with QB's holding deposits to "verify information"?

Yeah, that’s unfortunately a pretty common headache. The funds usually aren’t gone, just sitting until they finish their review. In my experience, the only way to speed it up is to get on the phone with payments support and push for escalation. If you’re running payroll or time-sensitive payouts, it helps to keep a backup account or service so you’re not stuck when this happens.

The hold on your deposit is a precaution to confirm that everything is in order, Meade.  

While we're reviewing the payment transaction, please know that this doesn’t necessarily indicate any issues. This is a step to safeguard of all parties involved in the payment process. 

When a review is initiated, you'll receive an email containing the specific actions to resolve the issue.
 

To proceed, please check your Inbox or spam/junk folder for an email from us. Once found, follow the instructions provided and submit any required documents, which may include but are not limited to:
 

• A copy of the original invoice you sent to your customer.
• A copy of your bank statements for the last 6 months.
   

Additionally, you can visit the Resolution Center to confirm you’ve addressed all questions from our team and uploaded all necessary documents. Please note that we’ll complete the review within 2 business days.
 

For more details, refer to this article: Learn about funds on hold in QuickBooks Payments.
 

If you haven't received an email, I recommend contacting our Live Support team. They can work with you closely to release your funds.

Feel free to click the Reply button below if you have follow-up questions.