QuickBooks Q&A

Since the latest update yesterday for Quickbooks Desktop MAC, I can no longer print a single check.   We have 3 checks per page.  When there is one left, I put it in the printer like an envelope and select envelope for the paper size.  Now QB won't let me, it keeps popping up a window saying that checks can only be printed on letter sized paper and refused to print. Anyone have a workaround for this?  I'm not wasting a third of my checks.  Support says they can't duplicate the issue.

We do not need to change our payroll bank account, but we do want to change the General Ledger account that it's posting to. How do we do that?

Report has been working fine until running June financials. No help from customer service.

I send out about 1500 invoices each month but my company uses gmail for our email server. It takes me days to send all of the invoices because I keep hitting my limit. I can't switch to a different email address since the invoices send through my login email address in Quickbooks. Does anyone have a work around for this? Thanks.

Can someone guide me to balance sheet journal entries

One company that has QuickBooks Advanced is only paying $99/month and we are paying $235/month. Anyone know why?

My invoices used to show the Pay Now Button. All of a sudden this month when I go to do invoicing it is no longer showing it. I need that button for one of the customers that we invoice to pay electronically. I have verified everything is turned on under the gear button and account and settings. nothing has been changed from the prior month. Anyone else having this trouble? Were you able to fix it?

Example: If I run the sales tax liability report and quickboos calculates that I will be paying 100 and if I go into my Texas Comptroller dashboard to make my report and payment. When I enter the Gross amount and Taxable amount from Quickbooks report its saying I owe 200. Where is the disconnect. Who is incorrect? Im assuming the state is correct so then how do I correct the error in quickbooks? I have been on a call with techsupport that barely speaks any english and it was just a deadend. Almost like she didnt know how to use quickbooks. Totally anoying. Im hoping someone out there has a solution. Thank you.

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Please chime in if this has happened to you or you found a solution! I’ve been with QB Merchant for almost 10 years and they suddenly closed my account. They also closed my QB Checking account with no warning and cannot give me a direct answer as to where the 50K of deposits are. Very discouraging and would love to know if there is enough negligence for a class action lawsuit. 

We're moving a client to QBDE for payroll and need to establish the sick hours each employee has already accumulated.  The only option, though, seems to be "Hours available as of" the hire date.  How do we enter the hours as of the last paycheck in the old system?

discounted labor rate per customer

For the last few days I've been having a strange issue when creating vendor payment checks - I'm definitely selecting bank account "A" when I'm creating the check to print, but when I save & close/print check QB is changing the bank to account "B".For now, I'm getting around it by saving the check, pulling it back up and changing the bank account back to "A". Is anyone else experiencing this or know how to make this stop?

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We use Quickbooks Enterprise 24 on our server and 10 workstations. We recently had an employee replace an old user. The new employee can't ship with UPS in QB Enterprise using the old ShipRush plugin. All our other employees are using it still, but when we try to add the UPS account on the new employee's PC, we get the error "Missing or invalid password [9570011]" and UPS says everything on our latest invoice is correct.  

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Company 1 = deposit in bank. No invoices to apply payment to Company 2 = outstanding invoices.

Hello,I am trying to re-activate a Time Track Only user in QuickBooks Online, and he can't seem to log in or access QBO after reactivation.  He's gone to log in, and QBO provides the error message "No account is associated with this user."  When researching what is going on, the guidance I am finding indicates that we should resend the invitation (since he's not getting one) by doing these steps:1. Go to Manage Users2. Find the user3. Click on the drop down menu at the right side of the user4. Click on Resend Invite When I do this, I don't have a resend invite option. Only Delete and Edit. I am a Company Admin in the account. How can we get this user back into QuickBooks Online so he can track his time?

I am currently using Desktop Pro 2017 and upgraded my MS Office to Office 365. Since the upgrade I have been unable to export anything to Excel. I've repaired, updated, and reinstalled several times with no change. Can anyone please help me figure out why my Excel options are greyed out? 

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I have compiled all the data for the company fixed asset report. We put over 100 items in the listing, complete with serial numbers (and VINs). The serial numbers were all input in the QB generated Serial Number box and are visible when opening individual items; however, if you run a fixed asset list report and include the serial number column NO DATA shows up. Those fields show completely blank, unless you open the item, then the data is there. This makes it basically worthless for using when we go to the county assessor or try to pay registration taxes for the vehicles or other serialized items. How do we get the data in the system to actually show up in a system generated report?

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