QuickBooks Q&A

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Anyone else want to join a class action suit against QB for false advertising??? I am now seeing that the issues I am reporting were present before we purchased quickbooks. How dare they advertise a feature knowing it doesn't work correctly? That is so wrong.THIS IS ACCOUNTING SOFTWARE!!!!!!!!!!!! QB, you advertise the crap out of project costing. IT DOES NOT WORK.  I have called multiple times. SPENT HOURS on calls sometimes until 9pm at night. I have left feedback. I have escalated. Our books are so screwed up now in regards to cost on jobs- we can't even run reports. Now I am being told again that there is an investigation and they will give me an update in two weeks. Unacceptable. Every week, payroll is run and more fake data is being reported.  VERIFIED: Time of projects correct in Timesheets, exports file shows correct time allocated to named projects.HOWEVER...1. Does not always come over to payroll with project data- just empty2. Show payroll

Everytime I link my account, after I verify the code it takes me back to the beginning

I had Guideline last year and cancelled at the beginning of 11/2024. Now i am unable to remove the payroll item from employees payroll contributions (note we never contributed). I have contacted guideline and they confirmed it was cancelled. They told me to contact QB support and they said to contact Guideline. So basically i am unable to get help. I went to every possible setting i know of in QB to try to disable and get the messages per the attachment. I remove QB from the Guideline website. Even though it is cancelled when i run payroll it still syncs with Guideline.Any advice how to get rid of it? QB 2024 Desktop enterprise  

Hello - I am trying to do my P&L, for some reason the numbers are reversing.For example - I spent $42.00 on Mailchimp one month. It should show it as a negative but on my P&L, it shows it as income. It is doing this for ALL my entries.How do I reverse this when making the report.Please advise. thank you 

When entering journal entries, sometimes we put in a memo, and sometimes we do not.  The lines with no memo still ends up showing a memo line when viewed on reports.  It appears to copy the memo line from the top line of the journal entry.  Is there a way to make it stop doing this?

Good morning! we have 2 bank accounts where money is being transferred. monthly we are moving X amount from one bank account to another. normally I would do a straight transfer however the bank account where money is coming out of we budgeted this as an expense. so there is an expense account that should reflect this amount coming out monthly. the account money is being deposited into is simply an investment account. Does anyone know an easy way to reflect this transaction? Thank you! 

Hello,We wrote out a check to a vendor, the vendor returned it because they no longer needed payment.  How do I "delete" it from QB without throwing everything off during reconciliation? I am using QBD for Non Profit.

Can i enter multiple payment methods (partial cash and credit) under one "Sales Receipt"? 

Several DE-9s are getting rejected with the same error: Problem: Disability Insurance (DI) tax contributions and wages are outside of the valid range.Solution: Verify your payroll information has been entered correctly in payroll setup. Also, verify that the calculated SDI tax rate has not been overridden on the DE 7. Please contact the agency to verify your tax rate. Make the necessary adjustments and resubmit your return.For contact information, go to the Payroll Support website (http://payroll.intuit.com/support/).Error Code: 2.47 Is this a QB or EDD problem? I am receiving the same error for multiple clients. SDI is setup correctly and the amount on the form is calculated correctly.

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I need to post an overpayment to American Express. The bill was over paid. The bill for march was entered through bill pay and closed. I realized when doing the bank rec, that the owner made an overpayment of $5000 in March and will apply to Aprils bill. My question is how do I post the credit to American Express and apply to April’s bill.   Thank you,

Recently QuickBooks Payments decided to try to choke me out of business by withholding depositing payments until I verify some "account" information. The info: What services/products were rendered TO a vendor I made my first QuickBooks Bill Pay ACH transfer to. That idiocy is supposedly cleared up, and the withheld payment money "credited" (their word) to my bank, minus the fees which were taken out immediately. So now I have a stack of CC payments that are not recorded as deposited, a lump deposit in the bank minus the CC fees for those payments, and a debit from the bank for the total of fees. So the big question: How can I subtract the CC fee(s) from a manually created bank deposit of QuickBooks Payments payments?

How can I turn on electronic filing for 941, 940 reports?

For the past couple months, many customer ach payments are being declined for no reason or they get an error. I cannot get a solution to my problem from QuickBooks. There is no reason for the payments to be declined. Does anyone have a solution? It makes it difficult to carryon a business when a customer cannot easily pay their invoice or the payment is declined and merchant fees are charged..

My laptop will not show me the schedule I just created. It will however show up on my phone app and sometimes ( I really mean sometimes) it will show up on my Ipad. Everything else syncs. I am not seeing the gear (setting) icon next to the printer. Is it in admin settings?

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I have tried several things such as clearing cache and cookies, buying a new computer etc..

Need this to help with my 1099

I'm very upset with Intuit -  beware if you upgrade to Desktop Pro !!!!My data file was corrupted when I upgraded QB desktop pro 2018 to 2021.  Technical support had me upload my data file to their data services resolution services to fix.  I was told it would take 2-3 business days to fix.  I have a business.  I can't be without QuickBooks for that long!!  Then I got an email saying it will take on average 5+ additional days to get assigned to an expert!!! Pease tell me if you know of anything I can do to expedite this, or fix it myself.  I was told I could continue to work in my corrupted data file, but would need to input everything again once the file was fixed!!  Who has time for this?  Now I need to keep a log to figure out what I need to do when I get the file back?? I just upgraded to QB desktop pro 2021 because 2018 is being discontinued.  After I upgraded, my memorized reports weren't available.  I contacted sup

QuickBooks found a problem in my data file and wanted me to rebuild, so it could repair the problem. After the rebuild, the report said it found no problems. Now every time I close the program it comes up with the same error message, that it found a problem in my data file, and wants me to rebuild again and again. What's going on?I tried canceling once, but the message comes up again, with the report saying no problems were found.I am using Quickbooks Pro 2019 Desktop stand alone, on Windows 10 / 64.Any help would be great!John

I logged on to my QB self employed account and all my data is gone with exception of 1 single invoice out of MANY! Entire company file seems to be gone! the program was recently updated and changed all my formatting and saved invoice templates. Now this. Sooooo frustrating! I need to complete my billing asap.  Help! 

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I want to start by saying how much I HATE Quickbooks Online. It's supposed to the most innovative but it is the worse piece of arse of an software.  HERE ARE THINGS THAT DOES NOT WORK OR QB JUST LIKE TO MAKE PEOPLE SUFFER.- cannot delete multiple transactions in expenses. No, it does not work. Why can't I just go to expenses, click on the transactions I want to delete and delete them all. It does not allow me to.  - Why can't I search for key words in the transactions and pull up all expenses relating to the title? Impossible.- Oh and the cheapest is $30 a month for an outdated piece of ish. The best software was from Godaddy Bookkeeping. Too bad they went out of business. Has anyone found anything similar?