QuickBooks Q&A

Quickbooks needs to update their password length.

Can anyone suggest an online payroll program for WA state?

I was sent a link to update and after sending me through multiple rounds of "identification verification" it claimed it couldn't access the camera hardware in my phone. Is there no other way for me to complete this verification?

Hello QBO,As far as I could see, our team has set up the Shopify integration by using "Shopify Connector by QuickBooks" and it seems it's syncing the orders where the payment status is "paid". So far so good.In our shop though, we have products that can be pre-ordered and those orders are getting synced when the order's payment status changes to "paid" too I believe. However, we would like to set a rule for the synchronization process so that it only pulls in information of orders that have been paid in case of non-pre-order products, and orders that have been paid AND where the fulfillment status is set to "fulfilled" in case of pre-order products. I would like to know if that's possible or not, and in case it is possible, I would like to ask for a detailed description on how to set that up. Thank you very much in advance!Kind regards

So I like everyone else had to succumb to the new shipping manager. For the most part I have been making due and everything has been fine the past few months. yesterday and today though I noticed the shipping labels printed out different. I did not change anything so I thought it was just something new they had changed. There was nothing I could do so I dropped them off. Then fedex called me telling me the labels were not scanning so I had to go back, pick up the packages, void the labels I did in quickbooks and redo them through fedex direct and drop them off again. I am waiting for a call back from quickbooks support but you know how that goes. They never have an answer. I just wanted to see if anyone else has a problem with the labels not printing correct, and this just started yesterday. 

Hello - I am using Quickbooks Desktop 2020 Premier Non Profit and overall I have been happy with the product however in the last few weeks I am receiving a stream of advertising pop up messages from Intuit. There is no "close" option but only "try it" or "later". I have no interest in QuickBooks online and I don't want to try these new products, now or later. How do I disable them from constantly appearing each session? I have already gone to Edit--Preferences and disabled "Turn off pop-up messages for products and services" however this did not help and I find these very distracting and annoying. How do I permanently stop this from happening?  I uploaded one for an example, I would have uploaded more but am limited to one.

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Monthly "recurring payments" created for several customers are not getting created on the Quickbooks side.  It worked the first month but not the following two.  The payments ARE being taken in Intuit Merchant Services center and deposited in our bank--but Quickbooks Online Advanced is not creating the invoice the payments are to apply to (other than the first month/occurrence), and so the payments don't sync over to our books from Intuit Merchant Services, which causes the deposit containing those payments to not sync into our books, and I have to manually enter them all.  Anyone else experiencing this? (note these are recurring PAYMENTS, not recurring Transactions.  Those seem to be working.) 

I can not seem to locate any real help Bought the Quickbooks Online for dummies and cannot locate help there ither.  Employees are suppose to Accrue PTO time. Max allowed is 40 hrs in Total. But what I keep noticing that if someone use some time it is not calculating that into the Max 40 to be used. So several employees see they have time because is still accuring even after they have used 40 hrs already 

The app won't allow me to create expenses anymore just says unable to save changes or or error unable to create expense

I’ve had a few instances where employees accidentally clocked into lunch instead of clocking out for lunch. I’d like to know if there is a way to correct or remove the incorrect lunch punch on the display so they dont hit it again

I had fraud occur over a month ago in my QuickBooks Checking, it was drained with online charges. Green Dot told me they’d credit the account and then a representative from QuickBooks contacted me claiming he’d assist with getting my checking account secure. They sent me new password emails, and seemed to be helping, BUT then 3 weeks come around and I never got credited and I noticed all the invoices being paid by customers were not registering in my checking accounts total.So the rep said he’d look into it. I might add, right when the initial fraudulent charges happened the QB rep required me to transfer $10,000 from my Chase account (since my checking balance was at $0 from the fraud); that way I had money in there to trouble shoot and back me up. Now on week 5 and I noticed I have not been credited or receiving paid invoices and the money in my checking account is just disappearing. The rep said they were securing me a new account and moving the money, which would take 7-10 days to

Need submit annual accounts for my own LTD it does not allow as it says multicurrency acc not applic but my LTD doesnt hv multicurr. There is missing toggle to turn off.

Its rejected today

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Is there a limit to how much data that is uploaded onto the cloud for my business when using Quickbook Online?  I use the monthly payment?  If there is and I get close to it what happens then?

Does anyone use Emburse for credit card and reimbursement transactions with QBO?  If so, how do you like it?  Would you recommend? 

Hi, i would like to ask about the sales recorded in QBO, in other reports i can see the sales completed but in P&L report i can only see til august 7 only, why is that?

I want to change the business address on my invoices and cannot remember how to. I am running qb 6.0 desktop. 

We run two Shopify stores, both now on the QB-Shopify connector. The previous connector matched identical SKUs across both platforms automatically, so invoices came through fully linked. Since the switch, every synced invoice arrives with the line items unlinked to our QB products, and the tax code blank. We're manually matching each product and setting the tax code on every single invoice, which isn't sustainable at our order volume. Is there a mapping setting we've missed, or a way to get the connector to match on SKU and apply a default tax code? Happy to hear workarounds too.

Hello.  I use a program called Design Files for my interior design business and have it connected to QBO.  I send invoices directly from Design Files for a portion of the total amount, then request the balance at a later date, and the client pays from the link it provides.  Suddenly, Quickbooks has also started sending an invoice for the full amount.  This has become painfully confusing for us and the client as we may send out numerous invoices in a day or week.  I went into settings and unchecked:Automatically send imported invoicesInvoices will be sent only to customers with a saved email address.That did not work and it is still sending invoices.  How do I turn this off?  This is a horrible feature and causes too much confusion and chaos for us and our clients.  Thank you. 

How to reconnect dext

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Most of my clients have 2-3 1099s to file. I have one client who has (30) 1099 Misc forms that need to be filed.  In the past, I've just run them through desktop and mailed them.  This year I see that if a business has 20 or more forms to be filed it MUST be done through their portal.  I'm in the middle of getting the first step which, I think, is a TCC code. I just read that it takes 45 days to get one.  I'm not sure what I do as it is now 12Jan24.  Any thoughts on this?

Has anyone else experienced this?Today, September 21, I tried to downgrade my QuickBooks plan from $275/month to the $85/month plan before my next billing date on September 24.The system will not allow me to complete the downgrade because of what QuickBooks support told me is a known technical bug. I spent approximately 60 minutes on hold today trying to get help, and the only resolution I was given was to be placed in an email update queue and wait for notification when the issue is fixed.That does not solve the immediate problem. My account is still scheduled to be charged $275 on September 24, even though I am actively trying to downgrade before the renewal date.I am asking QuickBooks to honor my downgrade request effective today and ensure I am not charged the higher plan amount because of a technical issue on their end.Has anyone found a way to get this escalated or resolved before the next billing date?