QuickBooks Q&A

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I don't need Projects or the other sophisticated features of Plus. I just do a job, create an invoice, allocate billable expenses from my bank transactions and send it, then i do my self-employed accounts at the end of the year.

Since the new update I can no longer use my Samsung tablet in landscape mode when creating/editing an invoice. My tablet has a flip-out keyboard so portrait mode is useless. I can use the app in semi-minimised mode then expand the size manually, but this is cumbersome. Is there a setting somewhere? I've tried switching off auto screen rotate and this makes no difference.

the error code is client or agent not authorised i file my own vat normally with no problem but i cannot seem to resolve this

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I have been submitting clients VAT returns through Quickbooks digitally.But for this quarter I cannot do it.What to do

Why does my client not receive a direct debit mandate form via email when request is sent?

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I would have requested specific help from Customer Service but that is greyed out as an option!!!

How can I get the app to recalibrate

I tried to enter a new credit card after we had to cancel the one we had on file due to fraud. I was prompted by Quick books several times and got a white screen with no options to do anything. I even tried looking in every drop down option when logged on our account.  Called Quick books and they stated I could not pay by card and I would have to mail a check. The delay has not prompted to "View Only" and the check arrived via FedEx during business hours and they were closed. If it's not Quick books trying to force products on us as outrageous amounts it terrible support. We are thinking about switching to another program like Sage. Comments or Suggestions welcome!

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The only thing is the that there is a message - "We cant connect to HMRC right now, take action" would this affect the date?

customer service

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Hi the plan I’ve subscribed to is the( simple start plan) would this be suitable for a sole trader ?

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All the new changes to menus and pages are driving me NUTS, everything takes longer, so many more clicks and so hard visually as there is way too much irrelevant text. I do not need to know what transaction I just posted in my header but I DO want to know if there is a difference between my QB and bank balance - why are they changing it so much rn? Please can I revert it all back?

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It’s March and nothing has updated since January, I’ve signed out and then into my account again to see if that would help and it didn’t.

For example, a purchase of a £100 item results in a transfer of £98.25. I want to allocate £100 to the item category and £1.75 to transaction charges.