QuickBooks Q&A

I am absolutely sick of waiting for Quickbooks to catch up with me. Old figures linger on the screen, making me think something is wrong with my input, I search for the problem, go back to the bank, or whatever screen I'm using, and it finally updates to the correct figure. I'm sick of it misreporting values, however temporary. I've been through all the checks, it's not my computer, it's not my internet connection.  It's just horrible to use. 

No text available

I wish to suspend a payment for one month

No text available

Stop my subscription

No text available

No text available

Doesn’t UK have a referral bonus scheme ?

No text available

JUst says 'Oops -something went wrong - please try later ' !

I have been using QB Pro 2014 desktop for many years, it works for me, I can work from anywhere without the need for an internet connection and there are no additional features I need. It cost me £132, so far that is £12 per year. I have no reason to spend £206 a year to move to  Simple Start.My hard drive failed recently and I have had to re-install QB, entered the licence number but can't get a verification code presumably because QB have shut down the server. This seems a little unfair, I bought a perpetual licence and now QB are effectively withdrawing this. Anybody got any suggestions how to get a verification code or disable this validation?

I have a P&L, Balance Sheet etc but wondered if there was a specific report. I guess I could just run a nominal ledger? Just wanted to ask what other people have done

Okay - So I have a brand new PC and have installed all software which I previously had with no problems.....EXCEPT QUICKBOOKS !So I have paid for and legally own the Desktop Pro 2016 software and should be allowed to use it. However, it will not for the life of me register my software despite having all browsers (IE, Chrome and Edge). I have also tried the Quickbooks Tool Hub. Support is impossible to get hold of. All I need is to be able to activate my product, seriously you would think I was asking for the safe number for the bank of England!Any tips would be so gratefully appreciated.ThanksJas

the error message is we cannot connect to HMRC right now

money is received from the supplier

confuted- corrupted

Hi, I've connected QBO to my Shopify store using the native Intuit Connector, the majority of the integration has gone smoothly however me, nor my accountant can seem to get the currency to show correctly in the app transactions list. The store is a single currency (GBP), payouts are in GBP and CoA in QBO is setup as GBP, however the Gross/Net amounts showing in the "For review" reports are showing as $xx.xx for example, even though the transaction value itself is correct - I.E showing as $69.99 for a £69.99 transaction. When reviewing the "Shopify details" of each transaction, the currency does seem to show correctly as GBP.Is this a configuration error, or a glitch in the connector? I could not see any options on initial setup to choose a base currency, presuming it would take the Shopify store currency or CoA.Thanks

I have registered for VAT part way through my year-end. How do I claim VAT on the products that I still have and have paid for in the year on QB to make sure that only my net amount is entered in my nominals? E.G:Financial year is 01/04/2025-31/03/2026.VAT Registered as of 01/01/2026 with first quarter being 01/01/2026-31/03/2026.Tool bought for £300.00 Gross in November 2025, how do I make sure that only £250.00 goes into my plant & equipment additions and the £50.00 is claimed back as VAT? I am aware that Box 4 will be adjusted in my first return for anything pre 2025/2026 year-end, however what do I do for anything bought in this year? Do I just categorise anything pre vat registration as gross amount and 'No VAT' and then adjust box 4? Thanks.

Previous versions of QB I could put £50 and scroll down to enter the discrepancy of 88p as a credit card charge. Now if I put £50 as payment received I cannot scroll down to add a discrepancy, QB just adds it. If I put £49.12 as a payment QB identifies the discrepancy but does not allow me to add the details.

No text available

No text available

how to process a refund made after issuing a credit note to a customer?

No text available

No text available

Hi, I keep on getting emails from HMRC about tax made digital for income tax - does Quickbooks provide a solution to this like we have with the VAT portal from 2026? Dear customer,If you receive qualifying income from self-employment and/or property, you’ll be legally required to use Making Tax Digital (MTD) for Income Tax – based on the level of qualifying income – from the following dates: • April 2026, if your qualifying income is over £50,000 in the 2024 to 2025 tax year • April 2027, if your qualifying income is over £30,000 in the 2025 to 2026 tax year • April 2028, if your qualifying income is over £20,000 in the 2026 to 2027 tax year (the government has set out plans to introduce legislation to lower the qualifying income threshold to this level) How to get ready for MTD for Income Tax if you’re a sole trader or landlord without an accountant or bookkeeper