QuickBooks Q&A (US)

Nothing more irritating then clicking something you didn't want to because you can't remove or move or hide it.It's in the way of reminders and closing and should be hidden away like the new features was. How do I move  or preferably hide the Discovery Hub.

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all settings are set to location required, even the individual employee's settings. When employee clocks in, shows up as "smart phone" and no location.

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I opened a business checking account with QuickBooks about 3 years ago. Everything went smooth all along without issue. Two weeks ago, I was looking to download my 1099-INT but I wouldn't find it. Their chatbot told me to call their support and gave me a phone number. After on the call for an hour, bounced 5 different times to several support reps from offshore, they offered to escalate the ticket for me.   The rep spotted I had a different phone number on file and asked if he could call my number on file to verify I was the account owner. I never mentioned my company phone number to anyone that day, so he must had been looking at my account in their system. 10 seconds later I received the call on the other line from the same rep with the same matching incoming caller ID. He said he will send me a code to authorize viewing my account and attached the escalation.   I hesitated but ended up gave him to code. While he said he was typing the ticket details, I managed to find the

it's intrusive and I don't use it.

My payroll subscription is showing as inactive in my QB desktop. I’ve logged into QB and confirmed that everything is in fact active. I’ve downloaded payroll updates so everything should be up to date. QB chat has been no help. I can’t seem to connect with anyone.

I am creating a separate thread because this issue continues to be confused with Automatic Invoice Reminders and the “Online automatically follows up” setting.This is NOT the same feature.I do not use Automatic Invoice Reminders. They are disabled on my account. I cannot disable a feature that is already disabled.Despite this, QuickBooks sends my customers a “Finish your payment” email approximately 48 hours after I send their invoice. This happens even though our invoices have Net 30 payment terms.I have contacted QuickBooks Support multiple times and have repeatedly been told to disable Automatic Invoice Reminders. That does not solve the problem because those reminders were never enabled in the first place.Since support has been unable to identify the issue, I created a mock customer profile and have been testing the invoice process myself.What I have confirmed:Automatic Invoice Reminders are OFF. The “Finish your payment” email is still sent. Disabling “Online automatically follows

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I’m trying to clean up how we record inventory purchases in QuickBooks Online and would appreciate some advice on the correct workflow.We purchase products from different suppliers, and the supplier invoice does not always include the full cost of getting the inventory to us. Sometimes we also pay separate shipping, freight, or import-related charges.At the moment, we’re recording the supplier invoice and the additional shipping charges separately, but I’m not sure whether this is the best way to handle it from an accounting and inventory-cost perspective.Should these additional costs be recorded as regular expenses, or is there a better way to make sure the total cost of the inventory is reflected accurately?I’d also like to make sure this doesn’t create problems with the Profit and Loss or inventory valuation reports later.What workflow do other QuickBooks Online users or accountants recommend for handling these types of inventory-related costs?Best Regard: ELYRSOFFICIAL| [PII websit

I entered YTD payroll wrong from other payroll system before using Quickbooks online.  How can I correct the history?

I want to ask QB Online PO amount is $7537.55. I have two invoices of same PO. How do I create two invoices with the same invoice amount of $4351.37 2. Invoice amount is $3893.20

I have 2 companies set up in my Quickbooks Desktop Pro 2019 and I need to setup a new one.  When I go to file and new company, I click on For myself, and start setup.  It starts circling and it never goes anywhere.

I am the Primary Admin, but when I go to Settings, Manage Users, I do not see the option to make this user the Primary Admin.The user is the owner of the company and needs to take over as the Primary Admin. Could you please help me transfer the Primary Admin role?

Ok I use a Macintosh Classic II, and I purchased Quick Books version 4 pro, from a Macintosh repair store in Denver, and I have the receipt from the Macintosh Repair store. However after installing the program on my Macintosh Classic II, Quick Books is requesting a registration code, will Intuit provide a valid code to me?

My total payroll last month came to $12,736.76.  However, my bank statement cleared $12,736.75.  It’s off by one penny.  How can I get this to clear in QB Desktop so that I can reconcile for the month?

Several months ago I had a credit card statement of less than $100.  Since I had made some additional purchases since that statement, I wanted to get ahead of the next statement and overpay this current one, which I did, sending in $400.  I logged that payment in QuickBooks by changing the bill amount due to $400, even though the statement was less than $100, since QB wouldn’t allow me to enter an amount greater than the bill, which is spectacularly stupid, if you ask me.Now QB keeps showing me an amount due of over $300 in the Pay Bills window!  Seriously?!?!How do I correct this and get rid of this?

Since the latest update yesterday for Quickbooks Desktop MAC, I can no longer print a single check.   We have 3 checks per page.  When there is one left, I put it in the printer like an envelope and select envelope for the paper size.  Now QB won't let me, it keeps popping up a window saying that checks can only be printed on letter sized paper and refused to print. Anyone have a workaround for this?  I'm not wasting a third of my checks.  Support says they can't duplicate the issue.

Hello,I am having problems with my payroll subscription.Payment has been updated and says it is back to active in both the web account login and the desktop payroll subscription center.But in the Payroll Center it still says it is inactive. The system is not calculating taxes as it should.I have tried to get a hold of Intuit by phone, but they are not open on the weekend.  Hopefully, someone can be of assistance through this?Thank you in advance!

Transferred my desktop Pro 2017 onto a new laptop. Cannot get Quickbooks to email invoices or other documents. Spent many hours investigating and trying to figure it out. Through AI help I was able to get a special password which supposedly is required because Quickbooks does not recognize your normal password for whatever email address you’re using. Got it to work once but Quickbooks didn’t save the password. How do you get Quickbooks to email out documents and save the password which sends them rather than go through that whole process of getting a special password.

Hey everyone — wanted to flag something that's been coming up with several of my clients lately and curious if others are seeing the same thing.NACHA's updated rules go live June 22, and they raise the bar for verifying vendor bank account details before sending ACH payments. Basically, if a client sends an ACH payment to an unverified vendor account and it turns out to be fraudulent (account takeover, fake vendor, etc.), they have significantly less protection under the new rules.A few of my clients have dozens of vendors in QuickBooks with bank details that were never formally verified — just entered from an email or phone call years ago. That's a real exposure right now.I've been running quick vendor bank account verification checks before the deadline. Curious what workflows others are using:Are you proactively telling clients about the June 22 changes?Do you have a process for verifying vendor bank details in bulk?Has anyone had a client get hit with ACH vendor fraud already?Would

Hello QB community, I've been wracking my brain trying to get this figured out in QB enterprise. We currently purchase an "assembly/kit" from a manufacturer that we "disassemble" in house and send off a portion of the assembly to have modifications done.  Once the modified item component(s) return(s), we reassemble it as a new item assembly for resale. There are a few issues that I'm having trying to get this setup how we need it.The initial assembly/kit purchased consists of sub assemblies A and B (B is sent out for modifications) and sub assembly A has sub-sub assemblies of C, D, E, F, and G. The modified assembly B has a charge associated with the modifying.We need to have an accurate pick list of the components of the various assemblies/kits for intake and for export of not only the component(s) to be modified but also for the export of the finished item assembly/kitWe are charged for the initial assembly on the whole so grouping would not get a correct COG

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I need this feature disabled for my account. I do not trust the accuracy of AI enough to handle any aspect of my business or finances. Considering the expense of AI responses, I assume you could save some money by making it optional.