QuickBooks Q&A (US)

In QuickBooks Online, the Taxable Summary report shows the taxable quantity correctly, but the effect of discounts is not reflected in the Taxable Summary. How can we correct this so that the discount is also reflected in the Taxable Sales Summary?

Another question: Can we use a different merchant service provider with quickbooks invoices?

Do you have an email i can send my concerns to?

What happen if I want to disconnect a linked credit card account in quickbooks online and connect it again? Will I lose previous data?

Otp not coming to the registered mobile

Otp

Eg international transaction fees and random expenses being duplicated throughout the month?

I'm doing the QB Online Modules and the Trainer is a Philippines male. The accent and pronouciation is not unsertandable to me as a South African

Can’t see bank transactions from 1st July too 9th of July and therefor cannot put in the invoices have been paid

need to record a GST/HST payment owed to the CRA due to a re-assessment. How do I do that?"

Where can I see the recurring bills that I just set up?  Help says to click on the gear icon and choose “recurring transactions”, but “recurring transactions” is not listed.  I also tried looking around in Expenses and Bills, and didn’t find anything.  I just set up 2 recurring bills today.

When QBO was updated invoices already in the system no longer show line item descriptions. I followed the instructions in QBO to correct the issue and it did not work. The estimates still have the descriptions. What can be done to save ALOT of work inputting the descriptions again.

My client has always used this format, so she doesn't want to change it. Could you please help?

I have been a Quickbooks Pro Desktop user since 1999. I am currently on Quickbooks Desktop Pro 2024. Since 2016, I have been using Desktop Pro on my office desktop PC (for accounting) and my laptop (just for viewing in the field and never accounting). I never used both computers at the same time (I don’t have multiple licences and no need to have 2 people modify the file at the same time). I recently renewed my subscription (last week). Everything is fine on my office desktop (the computer I used to renew the license), but my field laptop keeps giving a message to renew my subscription. I log in to my Intuit account from within Quickbooks (on the laptop) and it says my subscription is current. On the laptop, It says I will lose access to my company file in 3 day. In Quickbooks, I saw a button that says “Sync License Data Online” with no change. What is happening? I really need Quickbooks on my laptop. Help Thank You,Dave F.

There is an issue with Quickbooks Desktop Enterprise where-in if an integration tool (Skyvia in this example) fails to log out of Quickbooks, the Admin is unable to end the user session. The user is visible as logged in, however using the various prescribed methods - using Quickbooks Messenger, changing to Single User mode - all fail to remove that logged in session. See screenshots below where the user is logged in, but not appearing as a user that can be messaged or removed by the Admin.  

While booking I am not getting Tax rate column

Why am I getting this error now when none of my data in payroll and QB has changed?  ; [ERROR] [Name removed] The entity does not exist in Quickbooks [11283] ;[Name removed] The entity does not exist in Quickbooks [11283] ;[Name removed] The entity does not exist in Quickbooks [11283] 

Hey.  Why is taken from my bank acc? I have never order anything about this. And I had to find this pn Google an make an acc to text.  I want refund 

I asked a question on the community yesterday and received a notification this morning that I got a new reply. When I click in the link in the email, it just takes me to the QB community main page, not the conversation. When I click on my icon and click on topics, I can see my question, but when I click on it, it just takes me to the QB community main page. How do I get to my question to see all the responses? The subject of my question is:  The text in my invoice disappeared

Is there a way to make a correction to the qualified overtime amount for an employee? The tracking was implemented a few weeks after the start of the new tax year and doesnt reflect the true qualified overtime for employees who worked overtime between the start of the new tax season and when QO tracking was initiated in QB online. 

I need to create a new bonus type for an employee for a discretionary bonus. I have tried going into the employee, clicking “add” under “additional pay types,” and clicking “new pay type.” But after doing that, under “type” it doesn’t have the option of bonus. My advisor told me that I need to enter this bonus differently than our regular annual bonuses, as it is a discretionary bonus. How do I go about doing that?

We use Quickbooks Desktop and we run payables checks every single Friday - however, because of an approaching due date on our water bills, I ran one check for our Municipal water bills a day early to mail it off sooner. This was check # 70151 in our system, ran and mailed 7/16. When Friday arrived, I went to run the remainder of our payables checks and somehow the water bills were still sitting there to be paid. How can this be if I had ran them the day prior? I went to our Municipal Water provider in the Vendor section and check # 70151 was nowhere to be found - just my original entry of the two bills waiting to be paid. I checked the audit log thinking someone else must’ve accidentally deleted the check and check # 70151 exists and shows it was created on 7/16, but there is no other entries for check # 70151 - no one deleted it, no one changed it, no one voided it, nothing. It was created and somehow fully disappeared from our system aside from the audit log. I ran a fake check and r

No emails are received when sent via quickbooks

The bank account will not sync, but to create a ticket with the bank, they need "log files".