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Home
QuickBooks Q&A (ZA)

QuickBooks Q&A (ZA)

QuickBooks Q&A

Getting Started
- 67 topics
Manage Your Account
- 474 topics
VAT
- 132 topics
Banking
- 347 topics
Manage Customers and Income
- 861 topics
Manage Suppliers and Expenses
- 338 topics
Importing and Exporting Data
- 118 topics
Reports
- 256 topics
Other Questions
- 595 topics

All Topics
Questions
Conversations
Ideas

3188 Topics

asked in Importing and Exporting Data

Hi, my bank account is having trouble syncing. It suddenly started bringing in old transactions with the new ones. It worked fine until 3 days ago. Please help?

Is there a way to reset? Any other suggestions?

31

H

2 years ago

L

LKG_85

asked in Other Questions

DESKTOP PRO 2019

Hello  I have Quickbooks Pro 2019 desktop version. I am based in South Africa, I recently had a power failure which resulted in my PC shutting down incorrectly, after startup I got a 3371 error message on QuickBooks, I followed all the prompts with the hub to get it fixed. It does not go passed the online activation stage. There's an option to register by phone but apparently no South African support available, Can someone help get me passed this activation please?? Error message attached in pdf

91

asked in Manage Suppliers and Expenses

Good day, I wanted to load a logo. Now my quick books is just loading at company profile. And page closes. How do I reset or make it stop

Logo does not want to load

41

When reconciling, QB jumps between dates and I cannot select the transaction to reconcile. I have to log out and back in, or use the register to select the transaction.

Its so frustrating and has been happening for the past four months. I scroll down and up, make the screen larger and then smaller - log out and back in. Nothing helps. Then I use the bank account register to change the status to C ready for reconciliation. Does anyone else have this issue?

121

asked in Importing and Exporting Data

Can you import noninventory items in bulk

I've download the template but it keeps changing type to stock instead of noninventory

141

HiMy account is set with Home Currency in South African Rand. However, I would like to generate my financial report in Botswana Pula or in both currency. Please help?

No text available

111

HiMy account is set with Home Currency in South African Rand. However, I would like to generate my financial report in Botswana Pula or in both currency. Please help?

No text available

91

I

2 years ago

B

barryhutchinson-New Member

asked in Manage Customers and Income

Can someone please help with my invoices. they are clear on preview but when I select wattsapp and send it, then it is all dark. my phone is not set on dark mode?

No text available

161

asked in Manage Suppliers and Expenses

How to edit a bill

No text available

151

asked in Manage Customers and Income

I've made a credit note for a bundle invoice. When I add the invoice to credit note, the assembled product didn't show any amount on the credit note. Why?

No text available

101

I've set up our VAT, but it does not show on my invoices. I've tried to edit the product/service, but it also does not ask whether VAT is applicable or not

No text available

171

asked in Manage Your Account

Why is my contact number not showing on the form? Also my banking EFT details are entered on the form design but it is also not printing to pdf or as a printout?

No text available

131

asked in Manage Customers and Income

Can I make a credit note direct from a bundle invoice?

How do you make a credit note from a bundle invoice?

111

I assigned my Business Card as a Credit card as there is no cheque option. All payments are via bank account. But shows up as a double negative now.

I assigned my Business Card as a Credit card as there is no cheque option. All payments are via bank account. Everything balances to the last cent. But shows up as a double negative now.Can my bank account be labeled wrong. And show as a negative income? Example: "Actual Bank Balance" +100.40-As seen on QBO:"Bank Balance" - 100.40"In Quickbooks" - 100.40"Recon" as + 200.80 difference

132

Can my bank account be labeled wrong. And show as a negative income?Ex: "Real Bank Balance" +100"Bank Balance" - 100.00 "In Quickbooks" - 100.00Recon as - 200.00

I assigned my Business Card as a Credit card as there is no cheque option. All payments are via bank account. Everything balances to the last cent. But shows up as a double negative now.Can my bank account be labeled wrong. And show as a negative income? Example: "Actual Bank Balance" +100 -As seen on QBO:"Bank Balance" - 100.00 "In Quickbooks" - 100.00 "Recon" as - 200.00

212

asked in Manage Customers and Income

Customer overpaid - how do I carry over the balance?

Total QBO noob here.  Here's the scenario: a customer overpaid me. When I try to match the payment to the invoice, I get notified that I need to correct the error. I simply want the overpayment to carry over to next month - I don't want to issue another invoice now, since the invoices are done for hourly work and I do not yet know how much time I will spend on this particular customer. How do I go about this? 

8117

asked in Manage Customers and Income

The app won't allow me to edit or copy an invoice, what should I do?

No text available

101

asked in Manage Customers and Income

I have a user with Standard limited customers and suppliers but they cannot select a customised template. How can I achieve this without full admin access

No text available

91

asked in Manage Suppliers and Expenses

What do i do if i paid more than 1 payee and i want to enter an expense of them and the place for who did you pay is only required to select only one payee

No text available

81

Can anyone please tell me how to link QuickBooks with accounts at Discovery Bank

I can be contacted on: xxxxxxx@xxxxxxxxxxxxxx.xx.xx

162

asked in Manage Customers and Income

Quickbooks wont allow me to create an invoice or statement. It always happens over a weekend when there are no support staff. Any suggestions?

No text available

61

To update my payment method to Intuit, but following the instructions, I cannot add my bank. my account details on payment methods show my bank but no products

I have tried to update my card details, but QB wont accept when I hit resubscribe. under my account details I can see my bank account, but it says no product is paid by this account how do I enter to pay

141

asked in Other Questions

Power BI and Quickbooks Online

Hello!  We recently connected our QB online account with Power BI.  We are missing data.  We are pulling in all invoices / payments from the QB Reports and missing some inside the Power BI tables.  Any thoughts on why some would be in the tables and others are not?  Thank you!  Jenn

81

How do I add a unit cost for a product for my profit and loss sheet in such a way that i dont have to mark it off against an account as an expense

I don't want to mark the unit cost of my products off against an account and it is easier to do my P&L report on quick books rather than excel. So i was wondering if there was a way to add a unit cost without it going off against an account?

81

asked in Other Questions

Does anyone use an integrated Warehouse Management System that integrates with QB Online?

No text available

296

S

2 years ago

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