QuickBooks Q&amp;A (ZA)

Customers name not pulling through to Invoice

Please assist as the Customers Name is not pulling through to the Invoice

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userlunaplumbing0

Hi there, can i continue to use the app as i see it is still working or should we start using the web browser?

No text available

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GraceWell

How do I update my company file following my upgrade to Desktop Pro 2019?

I upgraded to QB Desktop Pro 2019. I managed to log in but once I try to open my data file, I get the  message: "this company file needs to be updated". 

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CANCEL MY QBO SA

Not happy! Struggle to get Elize Horn 1 and Elize Horn 2 cancelled and refund

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Failed to connect to server

Mobile app login difficulties - since Thursday I have been trying to log into my quickbooks mobile app, it keeps on saying failed to connect to the server.

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Need credit for incorrect country purchase QBO

NEED A HUMAN

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asked in Importing and Exporting Data

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kelly31

Will the Nedbank connection issue every be fixed?

Nedbank has been unable to connect for several weeks now. I have contacted QBO endlessly and have been given a couple of reference numbers as well as an "investigation" number (69542). None of which are particularly helpful as the issue is still not fixed. Initially I received the error 155. I disconnected my accounts and tried to reconnect. That did not work and the notice I saw was "try again later". Now I am getting a message which reads "Nedbank Personal and Business Banking blocks QuickBooks Online from connecting with them......Let them know you'd like to be able to connect....." Does this mean that QBO has given up trying to sort out the issue and that Nedbank will NEVER be able to connect to QBO? The CSV import function never seems to work and it takes way too long to format endless CSV files. I am now resorting to entering all the transactions manually. This isn't acceptable. Can ANYONE shed some light on this? Do I have to move to another accounting package? Thanks

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Can VAT reports show Zero VAT transactions?If so, where do I change the setting for the VAT report?

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Unauthorized payment

An authorized payment was made on the 25th of April. I have looked at various ways to get in contact with accounts and calling but i never receive response. Which other way can i be reimbursed?

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How customise receipt format for donations?

No text available

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Speak too a human

need to speak to a human urgently

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asked in Manage Suppliers and Expenses

Can I change my new company online South Africa to United States? I paid in Rand now last week already and seems like this is not correct.

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georgmuller

Adding companies

I have quickbooks desktop and am looking to shift over to quickbooks online. I made a once off payment for quickbooks desktop that allowed me to add multiple companies. Why is it required to add multiple subscriptions in order to add multiple companies for quickbooks online? Or am I missing something?  Thank you

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naka-exclproduct

My Emails does not send to Customers

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What's New in QBO South Africa- Series 4 2022

samaliaCommunity Manager

asked in Getting Started

               What’s New in QBO South Africa- Series 4 2022 Stay in the know about what’s new in QuickBooks Online. We're here to share the latest and greatest developments personalised for our South African QuickBooks customers. Discover the latest features designed to make QuickBooks work even harder for you.    New look navigation menu  Introducing the new look navigation menu. We’ve made it easier to find what matters most to you and give you quick access to your day-to-day tasks like invoicing, banking, and more. We'll show you what tasks you can do in each menu tab, and how you can customise the menu to best meet your business needs. We can also show you how to switch between Business and Accountant view.   Receipt capture for Android, desktop, and iOS  You can now take a photo of your receipt and QuickBooks will scan and attach it to a transaction. No more data entry! After you upload your receipt or bill, QuickBo

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asked in Manage Suppliers and Expenses

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cmpinfo13-gmail-

How do i record an insurance payout on my bank statement? does it need to me matched to a journal entry or invoice or can i just categorise it?

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hein

If a client only requires Annual Financials, how can we make use of a package which we can use multiple times if the client does not want to become a customer?

In some instances, clients move from accountants and we do not want to carry the cost for a year. Is there a package available fur this type of "walk-ins"?

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Is anyone have trouble with nedbank getting daily statement ?

worked for the first 2 months then stoped .ned bank says they not doing anything and then it started working for a few days  but now it does not work at all for over a month

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Transfer a customer's overpayment to an accounts payable account.

Hello, I need help. I have a customer who made an overpayment to her account. She has asked me to transfer the credits to an accounts payable account that is not in her name. How do I go about doing this. I use QB Pro 2016 desktop version. Thank you.

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Not happy with the system It's not accurate The inventory system does not work and keep the stock as loaded It keeps changing it on its own

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You cannot track tax on accounts of types Accounts Receivable and Accounts Payable.

I'm entering payments from banking to 2 client accounts. As soon as I press accept it says the error message above, I've created invoices for both clients and in the banking section I slit the amount on the bank statement to accommodate both accounts, when I press accept I gives me this message.Please can you help

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What can I do when invoice do not appear on sales by customer report?

Invoice is for April 2022 but does not appear on sales by customer report, how do I fix this?

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asked in Manage Suppliers and Expenses

My Ref No is stuck on "To Print" so I can't enter the Cheque No - How can I change this please?

No text available

141

Product/Service to Sales Inv links in QB Tables for Power BI

When linking to the quickbooks tables thru power bi, what tables create the link between sales invoice and product/service, and what is the unique identifier if required. I want to show sales invoices with individual lines for, or grouped by, product/service. The product/service field is available when editing a sales invoice.

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moola