QuickBooks Q&A (ZA)

I have a customer payment that ended up being refunded. There is no invoice, just the payment. How do I go about doing the refund? If I choose Refund Receipt it expects a product or service to be entered, but since there's no corresponding invoice, there is no product/service to enter. Is the only way to void the payment? My other question is: what happens if the payment is received via the bank recon and linked to the payment, and then we need to refund the payment. This happens with card payments where we receive the full funds as a deposit, but then if it's refunded, the amount is removed from a future deposit. So the payment may initially be linked to a bank recon line, but then it needs to be refunded when the future deposit (less the refund amount) is received. How best should I tackle this? Thank you.Recent

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Using Quickbooks online

I'm a student, learning quickbooks online. I want to practice on a dummy company. Then act like i'm the bookkeeper/accountant.

Bank recon : Statement ending balance -175,958.80 should have been - 161,113.16 ?

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where do i enter my clients purchase order number on the invoice in quickbooks simple start ?

How to generate a bulk remittance for supplier

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I want to be able to see at a glance what the invoice is for. So for example, if we've quoted for multiple webinars, I want to be able to see a topic of the webinar as a title of the invoice without needing to open the invoice itself.

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Where do I go to complain about an ongoing issue. It has been three weeks and the only response I get from the QBCare team is that my issue has been escalated.

whats error 6143 and 301?

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Dear QuickBooks Support I'm writing this in the Community Forum to see if you actually listen to what your customers are feeling. After over a month of QBO users complaining about not being able to connect to Standard Bank, not much support has been offered, other than "you can still do it manually". Great. Thanks a lot. We really want that as the option (NOT!). I received the emailer below.Notice that the "Community Community" is in the subject twice.Notice a string for something isn't working.Here is what I think.QuickBooks is battling with attention to detail and bug fixes.This should be the first priority for a SAAService. Bolster your dev, UX and UI departments. Start to "fine" the team for not having attention to detail, and not fixing issues quickly.Get it right.Please, and thank you.  

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What’s new in QBO- Winter 2021 We know it is important to stay in the know about what’s new in QuickBooks Online. That’s why we are here to share the latest and greatest developments personalised for our South African Customers. We update this seasonally, so be sure to check back so you can hear it here first.    Quickbooks Global App store QuickBooks apps expand the capabilities of QuickBooks Online, each working together to improve your business. This is why we have introduced the QuickBooks app store specifically for our South African customers.    With the QuickBooks Online  App store, you can discover key apps to connect with to meet your business’s needs and integrate with all of your critical systems. You can access the app store directly from your QuickBooks Online account from your dashboard by logging in and clicking “Apps” from the left menu   Featured App: Saasant Bulk Importer  We know how precious your time is, and we want you to b

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I linked the bank account selecting it to upload transaction from January to date but it only shows transactions from the last week of July.

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