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October 1, 2026
Question

months of data disappeared

  • October 1, 2026
  • 1 reply
  • 5 views
iv used quickbooks for a few years now just looking at data from may this year but everything has disappeared ,

1 reply

QuickBooks Team
October 2, 2026

Losing months of data is really concerning. Please check your Audit log first to review recent account changes and help us understand what happened.

 

Here's how:

 

  1. Go to the Gear icon.
  2. Pick Audit log.
  3. Select Custom from the Date Changed dropdown menu to set a specific date to find Delete or Restore events.

 

If no changes show up, could you describe exactly what data seems to be missing? Knowing the specifics will help us narrow down the cause and determine the next best step.
 
Feel free to reply below with what you find, and we'll help you sort this out.