Skip to main content

SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
LisMartinez_TheNewFlatRate
Feb 20, 2024 2:31 PM UTC
Question

Billing Descriptor

this is the text string that appears on the customers bank statement, which is important as customers frequently dispute/chargeback unrecognized charges. How can I change it?

1 reply

GeorgiaC
Level 13
Feb 20, 2024 4:52 PM UTC

Thanks for reaching out to the Community, LisMartinez_TheNewFlatRate

 

It isn't possible to change the billing descriptor on a customer's credit or debit card statement in QuickBooks. For subscription payments made directly to Intuit, this will typically appear as Intuit LTD. Invoice payments made manually by customers (via their online bank) will vary by bank provider. 

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement