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EmmaMAnswer
Level 10
Dec 11, 2019 12:16 PM UTC

Hello Electra-gnk

 

You have a few options depending on the circumstances. You can go to the cog in the top right>recurring transactions>on the drop down icon next to edit you can skip next date if you just want to cancel one invoice,pause if you want to pause it from creating for an indefinite time or delete which will completely delete the template and mean no more recurring transactions are created for that customer

 

Emma

1 reply

EmmaMAnswer
Level 10
Dec 11, 2019 12:16 PM UTC

Hello Electra-gnk

 

You have a few options depending on the circumstances. You can go to the cog in the top right>recurring transactions>on the drop down icon next to edit you can skip next date if you just want to cancel one invoice,pause if you want to pause it from creating for an indefinite time or delete which will completely delete the template and mean no more recurring transactions are created for that customer

 

Emma