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u78jwd
Nov 2, 2023 2:51 PM UTC
Question

Direct Debit Mandates

I can no longer view direct debit mandates under all lists - has this been moved somewhere else? Thanks

1 reply

GeorgiaC
Level 13
Nov 2, 2023 4:06 PM UTC

Hello u78jwd, thanks for joining the Community

 

We're aware of an issue with the Direct Debit Mandates not appearing in the Lists section of QuickBooks Online and our team are working to restore this option. We've added you to our investigation with reference INV-94755 so that you will receive an email confirmation once a fix is released.

 

We appreicate your patience while we work on this, and in the meantime, you can view the status of the mandates via the GoCardless website. 

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