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November 4, 2021
Solved

Due date for direct debits

Hi all ..

 

New user here.. I'm puzzled (already) I've created my invoice - and usually put the date the payment is due by in the due date box my question is do I do this still when setting up a direct debit? And do you know if the customer chooses a date for the direct debit to come out?

 

Thanks all

Ashleigh1Answer
Level 14
November 4, 2021

Hello BellesBowsBridal, 

 

Welcome to the Community page, 

 

The due date is set up in Quickbooks, the customer will not be able to choose when they get the invoice but also to let you know you need to set the Direct Debit up in Go Cardless too. Here is a link you may find helpful. 

1 reply

Ashleigh1Answer
Level 14
November 4, 2021

Hello BellesBowsBridal, 

 

Welcome to the Community page, 

 

The due date is set up in Quickbooks, the customer will not be able to choose when they get the invoice but also to let you know you need to set the Direct Debit up in Go Cardless too. Here is a link you may find helpful.