How do I input a refund receipt?

Hi @woodendproperty- 

It depends is the short but not very helpful answer!

You've received a refund or issued a refund?

The question suggests you've received but how?

Payment against a credit note; cash refund; refund to credit card?

Need more information to give you a useful answer.

Hi woodendproperty-, welcome to the QuickBooks Community!

Are you recording a refund from a customer that was refunded to your bank account? 👩‍💻