Talk to Sales: 877-683-3280

Hours

Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST

Product support & help

Need help signing in?

Question

I can't send invoice keeps saying check customer email address

3 replies
8 views

No text available

QuickBooks Online

payment after leaving

Level 10

Hi aza76 Is the email address a valid email and are you able to send the invoice to yourself as a test to see if you're able to send/receive it?

aza76Author

Hi yes I can send invoice to myself but not customer its keeps saying check email address is correct which it is?

Level 14

Hello Aza76, can you take the email address out of the customer info section and save it then re-add it in again and save it and try send your customer the invoice and see if the same thing again or not.