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Teknichal Design
Apr 26, 2021 7:09 PM UTC
Question

I owe money to stripe

So I owe money to stripe, since I refunded a couple of orders on my shopify, they have paid my customers with their own money and I have a negative balance.
Now, I'm closing down the shop and dont have alot of money.
Do I have to pay them back? What if i don't? what could happen? 
I'm living in Norway. 

1 reply

Klent
Level 8
Apr 26, 2021 11:38 PM UTC

It's sad to hear that, Teknichal Design.

 

I know that hasn't been easy for and your business. To ensure that you'll get accurate answers to your questions, I recommend directly contacting Stripe's customer support.

 

They'll be the ones to discuss their reimbursing policies and rules for you. You can go to their website to get their contact information.

 

If you need some reference in completing your other tasks and answers to frequently asked questions, you can visit our Help Articles page.

 

Feel free to visit us again here with any concerns you may have. The Community always has your back.

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