I've marked an invoice paid by mistake how do I reverse this?

Hi andywrightacl-gm!

You can simply delete the payment. I'm here to show you how to do it.

Once deleted, the invoice will be marked as unpaid agian. Please follow these steps on how to delete it:

1. Go to the Sales menu, then find and open the payment transaction.
2. Select More in the footer.
3. Click Delete.

If you can't find the payment entry, simply open the invoice and click the payment made hyperlink under the PAID status.

Also, you'll want to check these articles on how to search and edit a transaction in QuickBooks Online:

• How to search for transactions in QuickBooks Online
• Find, review, and edit transactions in account register

In addition, you'll want to connect your bank so that once the transactions are downloaded, you can simply categorise and match them.

Leave a comment below if you need anything else. Take care always!