Keyboard Shortcuts changes

Forum|Forum|5 years ago
March 10, 2021
1 reply
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This morning I started to enter some bills, only to find that when I use the keyboard shortcut - Ctrl-Alt-s - the curser is directed to the TAG box instead (I don't use TAGS but we can't turn it off anymore) with the last saved clipboard image (attachment shows that the last clipboard I used was the QBO web address). Is this a glitch or just another way to try to push us to use TAGS? I have tried this in both Chrome and Firefox browsers.

If Intuit has altered the shortcuts, can someone let me know how to save a bill without having to scroll down to the bottom right hand "Save" box every time?

QuickBooks Online

EmmaM

Level 10

Hello Shelia, Were you in a transaction when you used that shortcut or on the dashboard? The shortcut list has not changed form what we can see , could we ask you to try in a private window on the browser in case that is a visual error? Thanks

SheilaMcCAuthor

Hi Emma.
I was within the Bills transactions ( +New / Bill). I had entered the bill details and pressed my usual Ctrl / Alt / s.

I have just opened an Incognito TAB in Chrome, logged into QBO and tried the same, and the same thing happens. The shortcut just opens the floating TAG box with the last saved clipboard image.

Ashleigh1

Level 14

Hi SheilaMcC, so we have tested it on our side and it has allowed us to save the bill using the ctrl alt s so it could only be something that is installed on your computer that is overrides it. Do you have another computer/laptop to try it on and see what happens for you.

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