Recurring Transactions

Hello Louise, currently our engineers are working on a fix for this issue we can add your company among those affected. In the mean time you can try the  following steps instead while we are resolving this.

1. Create a new Recurring Template
2. Create a new Vendor/Customer/etc. to use for this template: i.e. 'Default'
3. Name the Template to recognize this is a workaround template versus the live template
4. Replicate the recurring template that is no longer working
5. Use this new 'Default' template
6. Replace the Vendor/Customer/etc. Name with the actual vendor/customer/etc. you want to use
7. A pop-up asks if you want to replace the pre-filled information with the info saved from the last bill/invoice/etc. processed: Select 'No'.
8. You can now finish filling out the Bill/Invoice/Sales Receipt/etc. (Business As Usual)