what is the difference between a "closed" and a "paid" sales invoice

I'm here to discuss with you the difference between an invoice marked as paid and the one labelled as closed, @ymyc.

When the status of the invoice is Paid, it means that you have fully paid the invoice and a payment was already received. On the other hand, the Closed status is not for the invoice, it applies to the payment transaction. This means that the payment was already applied to the invoice.

Please see my screenshot below:

Here's the updated list of sales statuses that you will see in QuickBooks Online with their respective meanings:

• Due in [days]: You haven't emailed the invoice yet. 
• Due in [days] Sent: You have emailed the invoice to the customer.
• Due in [days] Viewed: The customer opened the invoice.
• Deposited: The customer paid the invoice
• Overdue [days]: the invoice is past due and unpaid.
• Overdue [days] Viewed: Customer opened but didn't pay the past due invoice. 
• Delivery issue: The invoice was undelivered. Check the email address and resend. 
• Voided: The invoice was voided in QuickBooks. 

To learn more about customising reports, just check out these articles:

• Customise your reports in QuickBooks Online
• Customise and modify columns on reports

Don't hesitate to reach out to us if you have further questions about handling your invoices in QuickBooks. Have a great day!