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Transfer app ownership or disconnect apps

Learn how to transfer app ownership or disconnect an app in QuickBooks Online.

If you find yourself needing to disconnect a third-party app or transfer the ownership to another user, you can quickly do this in QuickBooks Online. Here’s how.

How to transfer an app connection

If you’d like to continue using the app, you’ll need the administrator to transfer the ownership. This allows you to take over the app connection for your company.

  1. From the left menu, select Apps.
  2. Search for the app you're transferring.
  3. Select the app, then select Get App Now.
  4. Review the message details and select Connect anyway.
  5. Adjust the settings as necessary, then make sure the app is now associated with the new user ID.

How to disconnect an app

If you’d like to disconnect an app from your company and stop the app’s functionality:

  1. From the left menu, select Apps.
  2. Select My Apps, then find the app you’d like to disconnect.
  3. Select the Action ▼ dropdown, then select Disconnect.
  4. Complete the short questionnaire.
  5. Select Disconnect.

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