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Visit this post for a list of recent banking issues in QuickBooks Online.
pauljonaughton
Level 1

HSBC open banking connection problems

anybody else suffer with this nonsense? how did you fix it? quickbooks keep saying they've fixed it but haven't.
2 REPLIES 2
EmmaM
QuickBooks Team

HSBC open banking connection problems

Hello Pauljonaughton

 

Thanks for reaching out to the Community

 

What is happening when you are connecting with HSBC on open banking do you get an error?

Is this with HSBC NET or HSBC business banking?

 

Thanks

NickDalton
Level 2

HSBC open banking connection problems

It is because of the change to open banking with HSBC and QB’s inability to find a software solution to open banking.

 

Following a “HSBC connection problem” thread on here, I deleted the account and then re-connected it.

I wish I hadn’t!

 

I now have to reset ALL my rules and redo ALL my accounts and settings.

Some of my data is now doubled. Which no means about 5 days work!

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