cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Visit this post for a list of recent banking issues in QuickBooks Online.
041525
Level 1

Quickbooks withdrawn from France

I have spent the best part of today including a very long time with Quickbooks support trying to understand why my French bank no longer synced. Even support did not know that QB have withdrawn from France. Now I have to find another package - any recommendations???

 

2 REPLIES 2
4Gal
Level 11

Quickbooks withdrawn from France

Did you have QBO France before? Where is your company located? France or another country?

FateCandylaneT
QuickBooks Team

Quickbooks withdrawn from France

I appreciate the effort in reaching out to us here, 041525. I can provide information to help you ensure existing EEA bank connectivity with QBO France company data will successfully be integrated. 

 

From 2024 onwards, Intuit France SAS will no longer be able to link QuickBooks to your banks. Intuit Software Ireland Limited will now provide bank connectivity for QuickBooks within the European Economic Area (EEA).

 

As a result, starting in the first week of January 2024, accounts linked with French banks for clients having current French links will be deactivated. Users will only have read-only access to their bank feeds from this point on. Please be aware that the bank connection with Crédit Agricole is not affected by these changes.

 

In addition to this, some users may encounter bank error 390 for clients with other active EEA bank accounts starting January 2024. This means that the connection for that particular bank has been migrated to our regulated entity Intuit Software Ireland Limited and requires re-connecting.

 

That said, you may refer to these steps to help you re-connect your bank account:

 

  1. Go to Transactions and select Bank Transactions.
  2. Click on the blue tile for the bank account you need to reconnect.
  3. Hit the Sign-in link.
  4. Enter the user ID and password you use to sign in to your bank's website.
  5. Select the accounts you want QuickBooks to download transactions from. Then click Continue.
  6. When you're ready, select Update to get the latest transactions from your bank.

 

You may also check out this guide for more detailed insights: QuickBooks Discontinuation at the end of 2023.

 

Once everything looks good, you may start categorising your transactions to ensure the financial records on your file are correct.

 

I'll always be around in this thread if there's anything else you need further assistance with when managing bank connections and transactions in your file. Just let me know in the comments below and I'll make sure to get you covered. Keep safe!

Need to get in touch?

Contact us