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tuwilliger
March 10, 2020
Question

Help getting Open Banking to work with Lloyds

Had a series of emails from QB inviting me to click the link and approve Open Banking. However, no matter which links I click and sign in, there's no onward indicator of what needs to happen - i'm just left in the standard /banking domain.

 

Have to say the rollout of this has been pretty poor communication and clarity wise - can someone please advise how to resolve?

15 replies

Ashleigh1
Level 14
March 10, 2020

Hello Tuwilliger, 

 

Welcome to the |Communtiy page, 

 

Do you get any error message or codes when you try to update your Lloyds account to the new open banking system? 

tuwilligerAuthor
March 10, 2020

Hi @Ashleigh1 

 

Thanks for coming back to me.

 

So at the moment I'm clicking the link shown in various emails from QB (attached). Then, when I'm taken to my QB account, specifically the banking page, there's no indication of what to do next.


I've hit the 'update' button on that page several times over the last few weeks but other than manually do an update (like it did before) nothing happens.

 

 

Subsequently, I've received an email this week saying my bank feed has now been disconnected. I'm somewhat lost!

tuwilligerAuthor
March 17, 2020

Hi tuwilliger

 

What type of Lloyds account is it that you are attempt to update/connect. Can you confirm whether or not you have attempted to disconnect/re-connect the account?


Hi @payment after leaving 

 

Thanks for your prompt reply.


If I go to do that, I get this message:

 

 

Do I have to go through a completely new application process with my bank? 

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