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RodCorderey
Level 1

Quickbooks desktop 2020 condense data utility

Can someone tell me how to access the condense data utility in QB2020 desktop - UK version?

The web says it should be under File -> Utilities but it is not there.

 

Thanks in advance

 

Rod

 

22 REPLIES 22
ReyJohn_D
Moderator

Quickbooks desktop 2020 condense data utility

Thanks for posting a question here in the Community, @RodCorderey.

 

Currently, the option to condense data is only available in QuickBooks US products. 

 

I recognize your need for this feature, and I'm taking note of it so I can pass it along to our Product developers. This way, they can consider adding this feature in the future QuickBooks release.

 

 While there's no exact time on when this will become available, you can check out this site for tutorials and this help article on how to manage expenses, income, inventory, run your reports, etc.:

You can also check out this site to get you in the loop about the latest product updates: Latest QuickBooks Updates.

 

Get back here in the Community if you have more QuickBooks concerns. Have a nice day!

Fiat Lux - ASIA
Level 15

Quickbooks desktop 2020 condense data utility

@RodCorderey 

Consider purchasing a 3rd party condense service

RodCorderey
Level 1

Quickbooks desktop 2020 condense data utility

thanks for the response, I'll have a look also at the developers tool kit

DJH4
Level 1

Quickbooks desktop 2020 condense data utility

The UK version used to have a condense/ archive why was it removed ? I have bought this software since 2004

RodCorderey
Level 1

Quickbooks desktop 2020 condense data utility

It seems that the UK version has many failings.

We had to go to qb2020 because Intuit scrapped without notice our licence of QB2006 and wouldn't supply QB2019, and would only supply QB2020 on subscription taking us from a full paid licence to £300 per year subscription.

but.... 

we now find QB2020 desktop UK cannot connect directly to our bank Nat West, we can't directly connect to our credit card providers and each time I've got a how to document it is either QB online or QB US not QB UK and the recommended approach doesn't exist in the UK version

 

Like you we've used Quickbooks for a very long time having moved from Quicken through three versions of QuickBooks and in all that time UK has been the poor relation as far as Intuit are concerned

 

so welcome to the club. :(

 

DJH4
Level 1

Quickbooks desktop 2020 condense data utility

Hi Rod thanks for that. we used Quickbooks desktop  for our payrole and they anounced that after April 1st they would no longer support payrole so we had no option but to use the on-line version. We have paid £120 a month for the desktop version which included payrole and on-line help.  I feel we were miss-sold the product as they changed the product without a viable alternative. We are trying to regroup through this world epidemic. And they are not pulling thier weight. Bet their garages are full of toilet rolls. Heres hoping some one is on the side of the loyal customers. Any pointers you give are gratefully recieved.

IamjuViel
QuickBooks Team

Quickbooks desktop 2020 condense data utility

Hello, @DJH4.

 

I understand how difficult it can be at a time like this and appreciate the effort you're putting in to keep your business going while we're facing this time of uncertainty. 

 

That being said, you can read through these articles to help you set up payroll in QuickBooks:

You can always get back to us whenever you need help you with your QuickBooks account. We're always here to back you. Have a great day and stay safe.

 

 

DJH4
Level 1

Quickbooks desktop 2020 condense data utility

Hi we have set the payrole up in quickbooks on-line. So I am now faced with using both versions of Quickbooks. As I said I have too many targets to import my data into the on-line version. By law I am only abliged to keep 6 years of books. Why did you remove the archive feature ? what is the work around.

Ashleigh1
QuickBooks Team

Quickbooks desktop 2020 condense data utility

Hello DJH4, 

 

The reason why they removed the archive feature is that it was due to not working very well. The only workaround for it is if you cant migrate due to the sheer volume of targets is to create an opening balance in QuickBooks online without historical data, however that data will still be stored and present on your desktop company file. 

 

 

 

 

 

 

DJH4
Level 1

Quickbooks desktop 2020 condense data utility

Hello Ashleigh1

 

The American version of the archive feature is there and works fine. So it's coded and works. The difference in currencys wont effect things. Maybe there are charging the UK licencees too much for the feature.

Yes I have opened up a balance on the on-line version. But without any historical data I can't see who owes me money or what suppliers I need to pay. So are you suggesting that I need to keep two sets of books running ? I only need two years of Historical data in the on-line version. How is this not possible?

I have paid extra for support for the past years. So waisted money. I think I was miss-sold.

There is a world wide pandemic everyone is doing their bit and going the extra mile and you lot cant even do what I paid for. Please escalate this to someone who cares. D

AlcaeusF
Moderator

Quickbooks desktop 2020 condense data utility

I appreciate you for posting here in the Community, @DJH4.

 

I can provide clarifications about migrating data from the Desktop version. Currently, there's no limit to the amount of data you can enter in QuickBooks Online.

 

As long as you meet you meet the conversion requirements, you should be able to move along with your historical data. If you need further assistance performing the process, we have our Data Services team who can help you with the migration.

 

If interested, please don't hesitate to send a general message about your concern. For the detailed instructions, you can visit this article: QuickBooks Data Services FAQ.

 

Additionally, here are some helpful references that you can check out about how your data will be converted to the new platform, as well as the complete guide of the process:

 

Drop me a comment below if you have any other questions. I'll be more than happy to help. Wishing you a good one.

DJH4
Level 1

Quickbooks desktop 2020 condense data utility

Hi I contacted the data people a week last Wednesday 

Case Number: [removed]
PIN: uw1WqbqS

 

They remotley accsessed my laptop and took my data. They said they would upload it for me and I would hear from them. I have not heard anything since. I have used the live chat feature and keep getting told they are on with it. All I need is a date when it will be completed. This is prooving impossible to get.

I cannot get to the desktop version of QB as it is at work. And I am working from home. I need to send out invoices and pay suppliers. Please advise. 

JonpriL
Moderator

Quickbooks desktop 2020 condense data utility

I wish I could make it better, @DJH4.

 

Here in the Community, we're unable to pull up any account information related to your company and we're also able to provide the turn around time of any request associated with it. With this, you'll to manually check the status of the conversion of your company data.

 

To do so, you can check the Data Services Customer Status Information link found in this article: QuickBooks Data Services FAQ.

 

Lastly, here's an article you can read for ideas about the limitation of your company data conversion: What to expect when you switch from QuickBooks Desktop to QuickBooks Online?

 

If there's anything else that I can help you with, let me know in the comments. I'll be around ready to help.

gainsboroughbook
Level 1

Quickbooks desktop 2020 condense data utility

Hi @RodCorderey,

 

Do you know of a 3rd party condenser that wont break my bank. I ma being quoted 105k to do it.

DJH4
Level 1

Quickbooks desktop 2020 condense data utility

Hi Rod,

 

We used Movemybooks.co.uk and they did it all automatically and it didn't take very long at all.

 

https://www.movemybooks.co.uk/

 

They're quite cheap as well :) 

 

Hope this helps!

gainsboroughbook
Level 1

Quickbooks desktop 2020 condense data utility

We have a lot of data that move my books wont do. Eg foreign currency ao we need it to be condensed and moved over by quickbooks.

Fiat Lux - ASIA
Level 15

Quickbooks desktop 2020 condense data utility

@gainsboroughbook 

Why do you need to condense the data file? Do you want switching to QBO UK version or else?

https://quickbooks.grsm.io/UK

 

gainsboroughbook
Level 1

Quickbooks desktop 2020 condense data utility

Yes from quickbooks desktop to online uk and the file is too large so it will not move over

almeidad
Level 2

Quickbooks desktop 2020 condense data utility

The option to condense data is only available with QuickBooks US products. 

That should not stop you, however, from condensing files that are old or larger than 1GB in size. Third party service providers offer a service known as QuickBooks SuperCondense which is an advanced version of the condense utility and that will significantly reduce the file size of your QuickBooks data file.

SuperCondensing a file reduces the target count to under 350,000 making the transition to QuickBooks Online seamless. It further boosts responsiveness and performance, provides higher network stability and makes your file lesser prone to data corruption issues. Furthermore, this service reduces your file size up to 80%, allowing for the upgrade to newer versions faster and easier.

Using this service will not result in any loss of data and you will get a fully usable data file with a reduced file size.

PM if you need any more information.

gainsboroughbook
Level 1

Quickbooks desktop 2020 condense data utility

Super condense quoted me $1,500 to do it. Are there not anything cheaper?

Fiat Lux - ASIA
Level 15

Quickbooks desktop 2020 condense data utility

@gainsboroughbook 

You may ask the service provider as mentoned by DJH4. I noticed the cost starts from GBP 180. Let me know if they are unable to migrate your data.

almeidad
Level 2

Quickbooks desktop 2020 condense data utility

Seems to be the approximate rate that most of the 3rd parties charge...


@gainsboroughbook wrote:

Super condense quoted me $1,500 to do it. Are there not anything cheaper?


 

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