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ShopAdmin
Jan 5, 2021 7:35 AM UTC
Question

Emailed report showing wrong data when compared to running it manually

I have a report showing daily sales with ONLY Transaction Type showing for Sales Receipt, Sales Refund, Invoice Credit Note - basically I want to see Daily sales. The report that is emailed contains other transactions.....however when I view the report manually it shows correctly. There is also no way to edit the email process and the help guidance no longer is correct Anybody else having these issues

8 replies

ShopAdminAuthor
Jan 5, 2021 9:03 AM UTC

These following screen shots show that there is no email option as the "instruction state"

 

 

 

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Level 10
Jan 5, 2021 9:23 AM UTC

Hi ShopAdmin We appreciate that you're running a daily sales report however we presume this is a customised report, what is the actual report that you use before the customisation?

ShopAdminAuthor
Jan 5, 2021 9:35 AM UTC

It is a Transaction Report filtered as described

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Level 10
Jan 5, 2021 10:02 AM UTC

Hi ShopAdmin There are a number of transaction reports, is it a transaction list by date and then you're customising/filtering the report? 

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