"Do you remember logging in to an expense account as an employee or an administrator?"
- I had logged in on a desktop as an admin to add the employee into expense management. I then sent the invite to the employee (a dummy employee that I had created with a false email address that I had access to).
I then completed the process of acceptance on my mobile phone, logged in and created password etc.
I then had the two options of time tracking and expenses on screen. I selected expense management and the screen changed correctly to show a bearded chap with his laptop.
I made sure I was on the 'Drafts' tab and then clicked the green 'Add Expense' button at the bottom of the screen.
I am given the option to 'Snap and Upload Receipt' or to 'Enter expense info manually'.
I select the former and another tab rises from the bottom of the screen offering me to 'Choose an Action'. There are three fixed choices given - 'My Files', Gallery' or 'Files'.
No sign of camera option anywhere - almost as if the app doesn't know a camera exists on the phone.
I will of course read through the helpful info, but I am struggling (as a fairly technical person) to see beyond a bug in that the app doesn't know it has a camera at its disposal - See attached screenshot.
All best
Anything you can tell me will assist me in solving your problem.
If you're an admin, there isn't any option for you to snap or upload receipt since you can only see those uploaded images submitted by your employee waiting for review and those you already reviewed.
Please ensure to log in as an employee if you want to snap and upload receipt. This guarantees you can submit expenses claims for company reimbursement. Check out this article for more details:
