cancel
Showing results for 
Search instead for 
Did you mean: 
queeny-z-z-cn
Level 1

Account Login

We cannot login with our primary admin account. Pls help. Can we change the passwords without login? Or can you pls help to change the primary admin account to [email address removed]? 

 

primary admin account: [email address removed]

 

Any questions, pls contact [email address removed]

9 Comments 9
VoltF
QuickBooks Team

Account Login

I can see that it's a duplicate post, Queeny.

 

My colleague, CarlSJ, has replied to your original post about the primary admin password login issues with QuickBooks Online.

 

You can reply to his questions through this link so we'll be able to assist you further: 

https://quickbooks.intuit.com/learn-support/en-us/account-management/re-we-cannot-login[…]rimary-adm...

If you have further questions about other account management processes in QuickBooks Online, feel free to ask me. I would be happy to assist you at any time. Have a fantastic day!

DeLane Rocarek
Level 1

Account Login

This is [name removed].  I am a woodworker not a technology person at all. Please help me to solve the issue with my account. A text is the best way to communicate. Emails sometimes take time to show up. My cell is {phone number removed]. My email is [email address removed]. 

DeLane Rocarek
Level 1

Account Login

Please help...DeLane 

DeLane Rocarek
Level 1

Account Login

You're asking me to leave quick books to solve this issue?

SIAB
Level 6

Account Login

Can you login as Company Admin?

MelroseV
QuickBooks Team

Account Login

Hello there, DeLane. Please know we removed some sensitive information you provided for your QuickBooks account security.

 

I want to ask some follow-up questions regarding your query to ensure we're on the same page. Are you trying to log in to your account? Is there any error message you're getting in? Knowing these will help me provide you with some accurate information. 

 

I'm looking forward to your reply. Keep safe.

Cmarineproducts
Level 1

Account Login

How to log in to my account easy

JaeAnnC
QuickBooks Team

Account Login

I can offer you an easier way to log in to your QuickBooks Online (QBO) account, @Cmarineproducts.

 

When signing in to your QBO account, you can select the Remember Me option, so you won't need to enter your login credentials manually.

 

To do that:

 

  1. Go to this link: QuickBooks Online.
  2. Enter your email or user ID in the field.
  3. Put a check in the Remember Me box, then Sign in.
  4. Enter the six-digit code you received in your email and select Sign in.

 

Moreover, I'll share this guide to troubleshoot issues signing in to your QBO account: Recover your Intuit Account if you can’t sign in.

 

For other questions about accessing your account, please be comfortable to post in the Community space. We'll be glad to reply to address your concerns. Have a wonderful day ahead.

4Faisal
Level 1

Account Login

R

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us